Otter Motors

Otter Motors, used car dealership in Ottery St Mary (Devon)

Otter Motors is a used car dealership based in Ottery St Mary, in the English county of Devon. The company presents itself as a specialist in the sale of used cars and in BMW and Mini finance, and also operates with the brands Audi, Bentley, Citroën, Ford, Hyundai, Jaguar, Land Rover, Maserati, Mercedes-Benz, Mitsubishi, Nissan, Porsche, Renault, Škoda, Toyota, Vauxhall, Volkswagen and Volvo, among others.

Specialisation in BMW and Mini

BMW and Mini finance is one of the lines of activity highlighted by the dealership itself. The company states that it can help find the most suitable vehicle according to the customer's monthly budget, with a tool that allows the desired instalment to be adjusted. Finance is offered through MotoNovo, with PCP or hire purchase products, with no fees or early repayment charges, and with the possibility of obtaining a decision in around 60 seconds via an online application.

Online buying and delivery

Otter Motors allows the entire purchase process to be completed remotely. The buyer can select the vehicle, arrange finance and receive the car anywhere in the UK. The company states that it has delivered vehicles to every region of the UK, as well as to Ireland and Germany, over its ten years of operation. Delivery is free up to 50 miles, with an additional cost beyond that distance.

Vehicle preparation and warranty

Before delivery or collection, each vehicle goes through a preparation process that includes professional cleaning and detailing, a pre-delivery inspection and a final check by a senior member of the team. The company stresses that all cars have been prepared to the same standards since its beginnings.

Industry recognition

The dealership has received several awards at the Used Car Dealership Awards: winner in the specialist used car dealership of the year category in 2018, highly commended in 2019, winner in the overall used car dealership of the year category in 2020 and finalist in 2022. The company also notes that it has more than 180 five-star reviews on AutoTrader and an overall rating of 5.0 from 216 reviews.

Additional services

• Sale of used vehicles from multiple brands.
• Valuation and purchase of the customer's car, including the possibility of using it as part payment.
• Finance through MotoNovo, with PCP or hire purchase options.
• Online buying with home delivery throughout the UK.
• In-person service at the dealership, with advice by phone or in the showroom.

Buyer profile and reputation

The company serves both local customers in Devon and buyers from other parts of the country who prefer to handle the transaction remotely. In the reviews collected on its website, customers mention the purchase of models such as Mini, BMW, Škoda or Ford Kuga, and highlight the speed of the process, the team's service and delivery of the vehicle within the expected timeframe.

Location and contact

Exeter Road, Ottery St Mary, Exeter, Devon EX11 1RE · Phone: 01404 812608 · Email: sales@ottermotors.co.uk · Opening hours: Monday to Friday: 08:30 - 17:30; Saturday: 09:00 - 17:00; Sunday: 11:00 - 15:00