Outdoor World Direct

Outdoor World Direct, camping equipment with a physical store in Ossett

Outdoor World Direct is a British camping and outdoor leisure retailer that combines online sales with a showroom. The company opened its first outdoor leisure and camping store in Huddersfield town centre in 1999 and launched its online store in 2006. The Huddersfield store later moved to larger premises in Ossett, where the website offices, warehouse and tent display space are also located.

Tent catalogue

The tent range is organised by brand, size and type. Brands shown in the catalogue include Vango, Outwell, Outdoor Revolution, Coleman, Easy Camp, Highlander, Robens, Zempire, Kampa, Wild Country and Holawild. The range includes models from one-person tents up to ten-person or larger configurations, as well as categories such as adventure tents, air tents, family tents, poled tents, polycotton tents, trailer tents, dark inners and blackout tents, backpacking tents, mountain tents and Duke of Edinburgh shelters.

Alongside tents, the store sells specific accessories: extensions, windbreaks, fitted and universal carpets, footprints, groundsheets, spares, roof protectors, spare inners, air tube replacements and tent pegs and mallets.

Campervan, motorhome and caravan awnings

The awnings section distinguishes between camper van awnings, drive away awnings, inflatable awnings, poled camper awnings, tailgate awnings and sun canopies, as well as fixed and inflatable motorhome awnings and porch, inflatable and residential caravan awnings. The brands mentioned in this section are Vango, Outdoor Revolution, Dometic, Sunncamp, Outwell, Kampa, Westfield (Quest) and Easy Camp. These are complemented by annexes, lighting, fixing kits, carpets, groundsheets and pegs and mallets.

Furniture, cooking and sleep equipment

The camping range covers tables, chairs, inflatable chairs, kitchens and cooking stands, storage units, stoves and barbecues from brands such as Cadac, Campingaz and Vango, cooking accessories, cooking sets and pans, tableware, kettles and water carriers. It also includes camping lighting, power supplies, cool boxes, portable toilets, heaters and rucksacks.

The sleep section lists sleeping bags, sleep mats, air beds, folding camp beds, camping pillows and airbed pumps.

Knowledge base and customer service

The site publishes buying guides on tents, drive away awnings and sleep systems, as well as information sheets on the patch on the base of your tent, polyester vs polycotton, weathering a polycotton tent, condensation and leaking, how to tighten an air valve and how to pitch, pack away, fold and replace airbeams. It also has a support centre for Vango S.I Pro airbeams.

The company states that it sends an email one week after the order is shipped to check customer satisfaction and that its courier sends an SMS with an estimated delivery time. It also says that it considers possible price improvements when a customer reports a cheaper offer. The site announces free UK delivery for orders over £100, payment in instalments with Klarna and finance from 0% APR through V12 Finance, with terms and conditions apply.

Showroom in Ossett

The Ossett showroom displays a selection of tents and awnings, along with camping equipment. It allows card payment in store and in-store finance applications, with interest-free finance on purchases over £300, terms and conditions apply. The showroom is located just off junction 40 of the M1 in West Yorkshire and is open seven days a week in season, from January to October.

Location and contact

Phone: 01924 265457 · Hours: Showroom open seven days a week in season, from January to October.