DropEyes

DropEyes, online store for eye-care products

DropEyes is an online store dedicated to selling eye-care products. Its catalogue is organised into four main groups: eye drops, contact lenses, sunglasses and accessories such as cases and solutions. The company presents itself as an approved supplier for the brands it sells and guarantees that all its items are authentic.

Product catalogue

The range includes drops for dry and irritated eyes, with preservative-free options within a selected range. The sunglasses offer UV400 protection and are available in models suited to different face shapes. The accessories section brings together cases, solutions and other essentials for maintaining eye health. The store has dedicated sections for best sellers and for contact lenses.

Shipping and delivery to the United States

DropEyes ships to the United States using tracked Royal Mail or Evri services. Orders to that country are handled with a Delivered Duty Paid (DDP) service, so any applicable import charges are processed before delivery. The usual delivery time to the United States is 5 to 7 working days. The company also offers free UK delivery on orders over £40.

Returns policy

Unopened items can be returned within 30 days of delivery. For health and hygiene reasons, returns are not accepted for contact lens boxes or eye drop bottles that have been opened. Products must remain unused and in their original condition. If an order has not yet been processed or dispatched, the customer service team may try to amend it at the buyer's request.

Customer service and prescription guidance

The store provides users with information about products, shipping and returns, as well as guidance on prescriptions. To choose the right drops, the company refers to the product information and the manufacturer's guidance, and recommends consulting a pharmacist, optometrist or other qualified healthcare professional if there is any doubt about a product's suitability.