Kijimea

Kijimea, online shop for microbiome-based supplements

Kijimea operates its own online shop, from which it sells food supplements developed from research into the gut microbiome. The company presents itself as a manufacturer and manages the sales channel directly, without intermediaries, with home delivery.

Its activity is based on collaboration with scientific institutions and specialists, and the company states that it has published research results, including in The Lancet. In its presentation, it describes itself as an authority in microbiome research and places the origin of the term in the work of Professor J. Lederberg in 2001.

Supplement range

The catalogue visible on the site is organised around three main products:

• Kijimea K53 Advance: presented as a broad-spectrum multibiotic and highlighted as the shop's bestseller.
• Kijimea IBS PRO: aimed at irritable bowel syndrome, identified on the site as the number one product in that category according to its own indication.
• Kijimea FloraCare: formulated based on the natural vaginal microbiome model.

The prices shown in the shop started at £39.90 for K53 Advance and FloraCare, and at £24.90 for IBS PRO. The ratings published on the website itself ranged from 4.5 to 4.8 out of 5, with review volumes ranging from 489 to 1308 opinions depending on the product.

Purchase conditions and guarantee

The shop offers free shipping on orders over £25 and a 30-day money-back guarantee from receipt of the order. For deliveries, the company states that it works with Royal Mail and justifies this choice on sustainability grounds, considering it to be the most environmentally friendly delivery option for letters and parcels in the United Kingdom.

In addition to one-off purchases, the site mentions the existence of subscription options with additional benefits, as well as its own customer service.

Informational and quality content

The website includes sections dedicated to explaining how the products work, an expert interview, the company's history, quality standards and the ingredients used. This material accompanies the commercial offer and positions scientific dissemination as part of the brand's proposition.

Presence and customer service

The shop allows you to select country and region, with options for the United Kingdom and the Isle of Man, and offers the interface in English and German. It has telephone and email support, and publishes customer service hours covering Monday to Thursday morning and early afternoon, and Fridays until mid-afternoon.

Location and contact

Phone: +44 330 8181092 · Email: info@kijimea.co.uk · Hours: Monday to Thursday: 07:00 - 16:00. Friday: 07:00 - 15:00