Boost Electric

Boost Electric, balance bikes and electric scooters in the United Kingdom

Boost Electric is a British online store dedicated to selling electric balance bikes and electric scooters aimed at both children and adults. The company presents itself as a limited company registered in the United Kingdom and states that it has been operating since 2020. Its catalogue is organised into three main lines: electric balance bikes, electric scooters and spare parts.

Balance bike models

Its own range of balance bikes is sold under the e12 and e16 names, with children's versions of 12 and 16 inches and a 24 V battery. The catalogue consulted showed these models in black, along with a replacement battery for the E16 model.

• 12-inch electric balance bike for children, 24 V.
• 16-inch electric balance bike for children, 24 V.
• Boost E16 replacement battery.

Electric scooters and spare parts

Alongside the bikes, the store offers electric scooters that it describes as hand-picked by its own team, and it keeps stocks of consumable parts for all the products it sells. The company states that it has spare parts for its entire range and that its team provides advice by phone to identify the necessary part.

Delivery, warranty and returns

Orders are delivered the next day via Parcelforce's Express 24 service, with insurance for the full value of the item and a photo record of the delivery taken by the driver. Coverage is limited to the United Kingdom: the company states that it does not ship to the European Union. Each product has a 12-month warranty, while the battery is covered for 6 months. Items may be returned within 30 days of purchase, subject to the general terms and conditions.

Purchasing and customer service

Payments are accepted by debit and credit card, PayPal and by phone; the site also displayed the Visa, Mastercard, American Express, Apple Pay, Discover, Google Pay and PayPal logos. The company handles phone enquiries about products and orders. In the event of a fault, the usual practice is to send the customer the necessary replacement parts, although it also offers the option of carrying out the repair or replacement itself.

Business profile

The company's offering is based on light electric mobility for urban, suburban and campus journeys, with vehicles it describes as portable and stable. In its own presentation, Boost Electric states that it offers quality electric bikes and scooters in the United Kingdom along with customer service and competitive prices.

Location and contact

Phone: +441245939495