British Pillow Company

British Pillow Company, orthopaedic pillows of British design

British Pillow Company (TBPC) is an online store based in the United Kingdom that sells own-design orthopaedic pillows and sleep accessories. The company presents itself as a British brand and states that its products are designed in Great Britain and carefully manufactured in the country. Its catalogue focuses on items designed to improve neck and spine support, relieve discomfort and promote better posture during sleep.

TBPC product catalogue

The store organises its range into three main lines, all under the TBPC name:

• TBPC Contour Relief Pillow: a contour pillow for night-time rest, the website's flagship model. The site shows a sale price of £34.99 against a regular price of £79.98, with a stated discount of 56%.
• TBPC Orthopedic Seat Cushion: an orthopaedic seat cushion, aimed at improving posture and comfort when sitting.
• TBPC Travel Neck Pillow: a travel neck pillow, presented as a companion for journeys.

The catalogue also includes a pillowcase for the contour pillow (TBPC Pillow Case Contour Pillow), priced at £12.99 against £15.99, a 19% discount. The website states that the Contour Relief Pillow model is in stock and ready to ship.

Focus on rest and posture

According to the company's own information, its pillows are designed to provide exceptional support for the neck and spine, help relieve discomfort and promote better posture. The brand states that it combines comfort, innovation and durability in its products, with the aim of helping customers achieve restful sleep. The offering is based on quality materials and thoughtful design, according to its presentation.

Purchase conditions and guarantee

The store operates in pounds sterling (GBP) and serves the UK market. It offers free shipping on orders from £44.99, although the cart shows a threshold of £49.00 to qualify for free shipping. The company states that it offers a 30-night risk-free guarantee, presented as a sleep trial. Accepted payments include American Express, Apple Pay, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa.

Ratings and customer numbers

The website shows an average rating of 4.8 out of 5 and states that it has more than 26,000 satisfied customers. The Contour Relief Pillow product page shows a rating of 4.91 out of 5 based on 8,760 reviews. The company presents itself as a 100% British brand.

Contact and digital presence

British Pillow Company runs its store through the Shopify platform and maintains a weekly newsletter for subscribers. The company provides a contact phone number and email address, and publishes its privacy, returns, refunds and shipping policies on its website.