Trees Online

Trees Online, a British nursery specialising in the sale of trees at a distance

Trees Online is a UK retail nursery that has been operating online since 2015. Its catalogue covers fruit trees, ornamental trees, hedging, mature specimens and artificial trees, and it delivers to customers across the country. The company presents itself as an intermediary working with a network of specialist growers, nurseries and wholesale suppliers in the UK and Europe, rather than being a single producing nursery.

The site states that it offers access to more than 10,000 plant lines and that the trees available range from young one-year-old specimens to mature specimens with a trunk girth greater than 35 cm. Among the suppliers it mentions are Frank P Matthews, Majestic Trees, Barcham Trees and Van den Berk Nurseries, as well as other growers and wholesalers. Many orders are dispatched directly from the partner nurseries, which according to the company reduces unnecessary handling.

Catalogue of fruit and ornamental trees

The fruit tree range includes apple, pear, plum, cherry, fig, mulberry, walnut, apricot, damson, hazel, nectarine, peach and quince trees. The site publishes specific buying guides for each of these types, covering issues such as pollination, choosing rootstocks or the care needed to obtain fruit.

In the ornamental section, flowering cherries stand out, with varieties such as Cheals Weeping Cherry, Prunus Kanzan, Prunus Amanogawa, Prunus Autumnalis Rosea and Prunus Royal Burgundy. Evergreen trees are also sold, including Arbutus Unedo, Photinia Red Robin, holm oak, Portuguese laurel and Magnolia Grandiflora. The company groups these products into categories such as fruit trees, affordable hedging, ornamental trees from 100 to 800 cm, small trees from 10 to 60 cm, shrubs and artificial trees.

Buying guides and technical advice

The site includes a set of guides aimed at resolving doubts before purchase. In addition to the guides by fruit species, it offers content on choosing fruit trees, explaining rootstocks, pollination of triploid apples, selecting hedges according to privacy, wildlife, boundaries, speed of growth or budget, and a tool called Hedge Finder to filter hedge options. It also publishes articles on planting, pruning, staking, tree warranty and downloading specimens.

The company states that product information is checked against grower data, nursery experience and recognised horticultural sources, and includes RHS references and official plant health guides. For specific queries, it offers the possibility of emailing a tree consultant.

Shipping, lead times and geographical restrictions

Trees Online applies free delivery to eligible mainland UK addresses, with the exception of the Scottish Highlands. Orders to zones 2 and 3, which include the Highlands, the Scottish islands and the Isle of Wight, incur a surcharge. The company explains that container-grown trees can be planted all year round, while bare-root trees can only be planted from November to March, sometimes until early April depending on the weather.

The stated delivery times are up to 7 working days on average for cell-grown plants 20 to 60 cm, 5 to 20 working days for fruit and ornamental trees, and 15 to 25 working days for mature trees. The company warns that spring and autumn seasons can extend these times. You do not need to be at home to receive the order. After Brexit, the site states that it cannot send trees to Northern Ireland, the EU or the Channel Islands, except for plants 20 to 60 cm.

Company profile and quality control

The company defines itself as a small UK business supported by a wider network of growers, nursery staff and gardening experts. It selects its suppliers based on plant quality, reliability, available variety, plant health standards, specialist knowledge and delivery performance. Before each shipment, teams check quality, condition, suitability for transport and correspondence with the order. If a supplier does not meet the standards of quality, accuracy or reliability, the company stops working with them.

The site also mentions a free limited warranty for trees and discounts for wholesale orders. For purchases over £1000 in trees and plants, the company indicates that wholesale prices will probably apply and offers a contact form to detail what, where and when it is needed.

Location and contact

Phone: 0800 043 1057 · Email: info@trees-online.co.uk