Rockport Mobility Scooters

Rockport Mobility Scooters, electric mobility scooter specialist in Nottinghamshire

Rockport Mobility Scooters is a British retailer dedicated to selling electric mobility scooters for elderly and disabled people. The company presents itself as a local specialist in Nottinghamshire and operates through its online store, with shipping to addresses in mainland Great Britain. Its catalogue is organised into four main product families: pavement scooters, compact scooters, folding scooters and heavy-duty scooters.

Electric scooter catalogue

The range includes models with different capabilities and prices, designed for everyday uses such as travelling on pavements, shopping, trips or longer journeys. Featured products in the catalogue include the CityPro Electric Mobility Scooter, a Class 3 model approved for road use, for £1,999; the TrekMax Electric Mobility Scooter, also Class 3, for £1,895; the EnduraRide Folding Electric Mobility Scooter, folding and travel-oriented, for £899.99; the Horizon RS Auto-Fold Electric Mobility Scooter, with automatic folding, for £1,149.99; the Pathway LX Electric Mobility Scooter, described as easy to use for elderly people, for £738.99; the Cruiser Pro Electric Mobility Scooter, presented as reliable for everyday use, for £939.99; the Liberty X Lightweight Electric Mobility Scooter, lightweight and compact, for £699.99; and the MetroGlide Electric Mobility Scooter, compact and aimed at elderly people, for £1,995.

Types of scooter by use

The company classifies its products according to the user's environment and needs. Pavement scooters are designed for daily use on pavements, local paths and shopping trips, with stable four-wheel designs and ranges of up to 34 miles per charge. Compact models are lighter and easier to manoeuvre in tight spaces, intended for shops, indoor venues and residential streets, and are presented as suitable for first-time scooter users. Folding scooters, some weighing under 25 kg, fold in seconds and are aimed at travel, day trips and transport in a car boot. Finally, heavy-duty models support up to 180 kg, feature powerful motors and tyres for varied terrain and longer distances.

Range and technical features

According to the information published, range varies depending on the model and battery. Entry-level compact scooters offer around 12 miles per charge; mid-range pavement models usually cover between 20 and 25 miles, and the most capable reach up to 34 miles on a single charge. Charging times range from 6 to 10 hours depending on the model. The company also distinguishes between Class 2 scooters, limited to 4 mph and intended for pavement use, and Class 3 models approved for road use.

Purchase support services

Rockport Mobility Scooters offers free home demonstrations in the Nottinghamshire region, as well as delivery and setup at the customer's home, with the scooter ready to use. The company also offers maintenance and repair services to keep scooters running, and facilitates insurance through cover introductions. It has flexible finance, including buy now, pay later through Klarna and monthly payments through its partnership with Ideal4Finance. Rock Port Trading Ltd acts as an Introducer Appointed Representative of Ideal Sales Solutions Ltd, which trades as Ideal4Finance; the latter is a credit broker and not a lender (FRN 703401). Finance is subject to approval and the rate offered is always provisional, depending on personal circumstances, the loan amount and the term.

VAT exemption and mobility allowances

The company states that people with a long-term illness or disability may be exempt from 20% VAT when buying a mobility scooter, a significant saving. The customer must inform them at the time of order so that VAT is removed from the invoice. It also indicates that those receiving the mobility component of the enhanced rate of Personal Independence Payment (PIP), the mobility component of the higher rate of Disability Living Allowance (DLA) or the Armed Forces Independence Payment (AFIP) may be eligible to use their allowance towards the purchase, and offers information on Motability options.

Shipping and customer service

Orders are shipped to all addresses in mainland Great Britain. Most are dispatched within 1 to 2 working days and arrive in 3 to 5 working days via a tracked courier service; the customer receives a tracking number as soon as the order is shipped. Phone support is available Monday to Saturday, 8:30am to 5:30pm. The company describes itself as a local, independent business based in Nottingham, and publishes buying guide content and articles on common mistakes when buying a mobility scooter in Nottinghamshire.

Location and contact

156 Russell Drive, Nottingham, England, NG8 2BE