H2O Hot Tubs

H2O Hot Tubs: hot tub sales with nationwide delivery in the UK

H2O Hot Tubs is a retailer specialising in the sale of hot tubs and wellness products, with over 10,000 units sold in the UK, according to figures highlighted by the company itself. Its catalogue includes a wide range of models, from compact two-person options to six-seat family spas, with prices starting at £2,995 and reaching £8,495 for the largest configurations.

Hot tub catalogue

The company's offering is organised around different series and models, each with specific features in terms of capacity, number of jets, dimensions and connectivity. Featured models include:

• Bliss: 4 seats, 11 jets, 180 x 160 x 78 cm, no Bluetooth audio. Price £2,995 (was £3,795).
• Pure Bliss: 4 seats, 18 jets, 180 x 160 x 78 cm, no Bluetooth audio. From £3,345 (was £4,345).
• Just For 2: 2 seats, 16 jets, 211 x 121 x 72 cm, no Bluetooth audio. £3,995 (was £4,495).
• Azure: 5 seats, 38 jets, 192 x 192 x 80 cm, no Bluetooth audio. From £3,995 (was £4,995).
• Ember: 3 seats, 32 jets, 220 x 156 x 82 cm, optional Bluetooth. From £4,145 (was £5,145).
• 500 Series: 3 seats, 27 jets, 215 x 160 x 80 cm, Bluetooth Audio. From £4,595 (was £5,145).
• Retreat Plus: 5 seats, 31 jets, 200 x 200 x 88 cm, optional Bluetooth. From £4,595 (was £5,595).
• 2000 Series: 4 seats, 25 jets, 215 x 180 x 80 cm, Bluetooth Audio. From £4,795 (was £5,395).
• Retreat Pro: 5 seats, 41 jets, 200 x 200 x 88 cm, Bluetooth Audio. From £5,195 (was £6,195).
• 1000 Series: 5 seats, 23 jets, 203 x 203 x 97 cm, Bluetooth Audio. £5,395 (was £6,395).
• Retreat Bay XL: 6 seats, 67 jets, 223 x 223 x 88 cm, Bluetooth Audio. From £5,395 (was £6,395).
• Ember Pro: 3 seats, 87 jets, 220 x 156 x 82 cm, Bluetooth with subwoofer. £5,595 (was £6,695).
• Coral: 5 seats, 39 jets, 215 x 215 x 88 cm, Bluetooth Audio. £6,195 (was £6,795).
• Vortex: 6 seats, 44 jets, 215 x 215 x 88 cm, Bluetooth Audio. £6,195 (was £6,795).
• 4500 Series: 6 seats, 52 jets, 215 x 215 x 90 cm, Bluetooth Audio. £7,495 (was £8,395).
• 6000 Series: 6 seats, 64 jets, 230 x 230 x 90 cm, Bluetooth Audio. From £8,495 (was £9,395).

Models vary in terms of electrical connection (13A or 32A), number of seats (from 2 to 6), number of jets (from 11 to 87), dimensions and audio options. Some models include Bluetooth Audio as standard, while on others it is optional or not available.

Other wellness products

In addition to hot tubs, H2O Hot Tubs sells other wellness product categories: saunas, swim spas and ice baths. The company also offers pergolas and a section of additional products (extras) that complement the spa experience.

Shipping and delivery

The company keeps hundreds of hot tubs in stock for fast delivery and ships throughout mainland Great Britain. Free delivery is available for customers in mainland England and Wales, excluding Devon and Cornwall. For deliveries to Devon, Cornwall and certain areas of Scotland (postcode areas G, EH, KA, ML, TD and DG) a £149 charge applies. For other areas of Scotland or islands, it is necessary to check with the company. The delivery service includes a two-person team that places the spa in the garden and can handle its installation.

Payment and finance options

H2O Hot Tubs offers the option to buy now and pay in 6 months, with monthly payments thereafter at an annual interest rate of 9.9% (APR). The prices shown in the catalogue also display an estimated monthly payment for each model.

Showroom and customer service

The company has a showroom in Nottingham, where customers can see and try the products. For enquiries, it has a phone number (0333 990 0320) and an online contact form. H2O Hot Tubs presents itself as a WhatSpa? and WhatSwimSpa? approved retailer, which means it meets the business governance, product credentials and showroom facilities requirements demanded by these organisations.

Ratings and reputation

The company has more than 1,000 reviews and an "Excellent" rating on review platforms. On its own website it describes itself as one of the most highly regarded hot tub retailers in the UK, a claim that forms part of its commercial presentation.

Location and contact

Unit 4G Blenheim Court, Blenheim Industrial Estate, Nottingham, Nottinghamshire, GB · Phone: 0333 990 0320