First Home Improvements

First Home Improvements: windows, doors and conservatories since 1971

First Home Improvements is a British home improvement company focused on the supply and installation of uPVC double glazed windows, doors, porches, conservatories and roofline products. The firm traces its origins to 1971 and presents itself as one of the longest-established double glazing companies in the country. Its head office is in Lenwade (Norwich), and the operating company is First Home Improvements (England) Limited, registered in England and Wales.

uPVC window range

The window range covers virtually all common replacement types: double glazed bow and bay windows, uPVC casement windows, sash windows, tilt and turn windows, cottage-style windows and shaped windows (round, arched, triangular, oval and square). It also offers Georgian bar windows, Tudor-style windows, coloured window frames and textured and patterned glass options. The company states that all products are supplied with a wide variety of colours and finishes, modern secure locking systems and high levels of weatherproofing, and that they are low maintenance.

Doors, porches and enclosures

The doors section includes uPVC doors, composite doors, French doors, sliding patio doors, bi-fold doors, garage doors and secure doors, as well as an online door designer. The company notes that each door is made to measure to the customer's requirements and that the range of styles and colours allows replacement doors and windows to be matched. Porches complete this product line.

Conservatories, orangeries and roofline

For conservatories, the firm covers design, upgrade and roof replacement, as well as security aspects, and also offers orangeries. Within roofline, it works on soffits and fascia boards, guttering and downpipes, bargeboards and uPVC cladding. The company states that these products are manufactured using traditional handcrafted methods and that the uPVC units come from quality-assured suppliers.

Warranty, finance and coverage

The products sold come with a 10-year guarantee, extended to 12 years for windows. The company offers finance options and acts as a credit broker, not a lender, with loans from a panel of lenders with which it has a commercial relationship; credit is subject to approval and affordability. First Home Improvements (England) Limited is authorised and regulated by the Financial Conduct Authority under reference number 685044. The company states that it operates throughout the UK and maintains a network of locations across England.

Track record and reviews

The firm links its activity to more than fifty years of experience since 1971 and highlights that its products are made in Britain. At the time of analysis, the site indicated more than 4,600 five-star Trustpilot reviews and a Feefo Platinum Trusted Service Award. The company also publishes on its website a discount of up to 30% backed by a price promise, as well as a discount of up to 30% on energy bills with its A-rated double glazed windows.

Location and contact

Station Road Industrial Estate, Lenwade, Norwich, Norfolk, NR9 5LY, East Anglia, UK