Citation ISO Certification
A Norwich firm advising businesses on management systems and providing separate ISO consulting and certification services.
About Citation ISO Certification
In Norwich, Citation ISO Certification works with businesses that need to build, review, or certify management systems. The firm traces its roots to QMS International, founded in 1993; in 2023, it adopted the Citation ISO Certification name after joining Citation Group. The change brought it into a larger business group, while its work remains focused on management standards and certification.
Its services cover ISO 9001 for quality management, ISO 14001 for environmental management, ISO 27001 for information security, and ISO 45001 for occupational health and safety. The company operates separate consulting and audit/certification departments, a distinction that matters when understanding implementation support and the independent assessment process. It also publishes guides, checklists, and resources for businesses starting to build a system.
The company says it has helped clients put more than 30,000 management systems in place and has a team of more than 50 consultants; those are figures published by the firm, which describes its approach as practical and tailored to each organization. Its certification accreditation is linked to ASCB and the requirements of ISO/IEC 17021, according to the information it publishes. Scope and cost depend on the standard, the size of the operation, and the work required.
From Muspole Court in central Norwich, Citation ISO handles certification and audit inquiries through separate channels and offers quotes through its UK team. The firm may suit organizations seeking help to formalize processes, prepare for an audit, or evaluate certification; a useful first step is identifying the relevant standard and the system’s current state before comparing proposals.
ISO 9001, 14001, 27001, and 45001 systems; consulting; audits and certification; business resources