First Self Drive

First Self Drive, vehicle rental in Norwich since 1998

First Self Drive is an independent vehicle rental company based in Norwich, in the county of Norfolk (United Kingdom). According to its own presentation, it has been operating since 1998 offering car, van and people carrier rental services to both individuals and businesses in Norwich and across Norfolk. The company describes itself as an independent local option and lists customer service and value for money among its stated priorities.

Fleet available for hire

The company maintains a fleet of new vehicles at its Norwich depot. The rental catalogue includes:

• Cars, with the option of executive vehicles.
• Vans, including Luton vans.
• Minibuses and people carriers with capacities of 7 to 17 seats.
• Tippers and trucks.
• Wedding cars.

Bookings can be made online through the website, and the company states that it has dedicated staff to help customers choose the right vehicle for their needs.

Services for individuals and businesses

First Self Drive serves both private and business customers. Among the uses the company itself mentions are family car hire, van hire for professional purposes, minibus hire for school groups or large families, and tipper hire for jobs requiring this type of vehicle. It also offers short- and long-term rental, designed, for example, for those who need a vehicle while theirs is in the garage.

Extras and terms of service

The company states that its vehicles include 24-hour breakdown assistance. For those planning to travel to Europe, it offers the possibility of arranging a cover package for trips abroad. It also states that vehicles are delivered serviced and valeted before each rental. The website also mentions the existence of a DVLA licence check service.

Customer reviews

The site includes numerous customer testimonials highlighting the staff's attention, value for money, the variety of the fleet and the ease of renting both cars and vans and minibuses. Several of these comments mention recurring use of the service, for both personal and professional needs, and some refer to the accessible location in Norwich.