Johnson & Starley Ltd

Johnson & Starley, British warm air heating manufacturer

Johnson & Starley Ltd is a British company specialising in domestic warm air heating. The company presents itself as a trusted name in this segment in the United Kingdom for over a hundred years and dates its founding to 1922. Its activity combines the design and production of warm air heaters and hybrid heating technologies, with technical support and a national network of qualified engineers.

Heating products and solutions

The company's catalogue revolves around warm air heating systems and associated solutions. Among the lines highlighted on the website are:

• Warm Air Heating.
• Warm Air Heat Interface.
• Cleanflow Filters.
• Warm air system upgrade programme (Upgrade Today).

The company describes these products as reliable and energy-efficient, designed for the home, and offers a tool to find the right solution according to each home's needs.

System upgrades and energy efficiency

A significant part of Johnson & Starley's offering is aimed at homeowners who already have a warm air system and wish to replace it with a new one. The company promotes upgrading these units as a way to improve efficiency and reduce consumption, and frames this activity within its sustainability line, aimed at contributing to the net zero target through smarter heating solutions.

Customer service, guarantee and technical support

The company maintains a support section with resources for users and installers. It includes FAQs, appliance registration, manual and brochure downloads, a document archive and an installer finder. It also has channels for reporting faults and submitting complaints.

Regarding the guarantee, the published information specifies that it applies to the original retail purchaser and is not transferable if the home is sold. The specific scope of cover refers to the terms and conditions attached to the confirmation letter sent when registering the heater. Regarding Cleanflow Filters, the company states that the new models are twice as thick, so only one needs to be fitted each time the filter media is replaced instead of two, lasting just as long as the originals. On the possible presence of asbestos, it warns that this depends on the age of the heater and that, in some cases, the material may be found in the installation, an aspect of which the company has no knowledge.

Activity for the professional sector

In addition to the domestic channel, Johnson & Starley has a specific section for the professional sector (Trade), aimed at installers and industry professionals, and offers a directory to locate qualified installers.

History and recent activity

The company traces its origins to 1922 and describes itself as an established name in the British heating and ventilation industry. Its news section includes an entry dated 17 October about renewable energy and warm air heating.

Location and contact

2 Brookfield, Duncan Close, Northampton, NN3 6WL · Phone: 01604 762881