Senacare Ltd

Senacare Ltd: home care and palliative care in the United Kingdom

Senacare Ltd is a British home care company operating in Luton, Milton Keynes and the Greater London area. Its activity focuses on care and assistance with activities of daily living for people facing ageing, illness, recovery or rehabilitation, with services designed on an individual basis.

The company presents itself as a provider of reliable and affordable care, and states that its certified practitioners work alongside the user and their doctor to develop and manage a personalised home health plan tailored to their needs.

Home care services

Senacare Ltd's service catalogue covers different types of home care:

• Live-in care.
• Dementia and Alzheimer's specialist care.
• Palliative and end-of-life care.
• Companionship services.
• Night care.
• Respite care for family carers.
• Re-ablement care, aimed at restoring independence.

The company states that it addresses both daily or weekly assistance needs and appointment-based care, and that its carers provide an individualised service that the user can trust.

Person-centred care model

Senacare Ltd states that it works with each client to learn what is important to them. This approach includes providing accurate information about their care, the options and benefits available, self-management strategies and care alternatives.

To ensure continuity, the company states that it strives to ensure that users do not receive visits from strangers and that carers are introduced by senior members of the team.

Coverage and on-call team

The company declares that its telephone lines are staffed 24 hours a day to respond to work needs at any time of day or day of the week, including emergency situations and faults or incidents.

Its stated area of operation includes Luton, Milton Keynes and the Greater London area, with a presence in different locations through its offices.

Regulated activity and offices

Senacare Ltd carries out regulated activities and has several operational offices. The company distinguishes between its Hounslow office, its Harrow office and its Sutton office, all of which are linked to the provision of regulated activities.

The company also has a franchising portal and a specific area for carers and franchisees, which indicates a structure geared towards expansion through franchising.

Corporate information and environmental commitment

Among the documentation published by Senacare Ltd are internal policies and procedures, a carbon reduction plan and a statement on climate emergency and the delivery of low-carbon services, together with legal notices and privacy policies.

Offices and premises

Harrow office: 87 Station Road, North Harrow, HA2 7SW · Phone: 020 8572 0417 · Email: info@senacare.co.uk

Hounslow office: 11 Kingsley Road, Hounslow, TW3 1PA · Phone: 020 8572 0417 · Email: info@senacare.co.uk

Sutton office: Suite 3, Pandora House, 41-45 Lind Road, Sutton, Surrey SM1 4PP · Phone: 020 8572 0417 · Email: info@senacare.co.uk