K9 Protection Ltd

K9 Protection Ltd: comprehensive security in South Wales

K9 Protection Ltd is a family-run security services company with operational bases in Newport and Cardiff. Founded in 2011, it serves clients across South Wales and South West England, with specific coverage in Cardiff, Gwent, the Valleys, and the new Cardiff Business District, as well as along the M4 corridor. The company presents itself as a provider of complete solutions combining security personnel and technology.

Guarding and security services

The company provides uniformed security guard services across South Wales. According to its own description, all guards are site-trained, vetted to standards above British Standards, and directly employed. The service includes digital patrol logging, lone worker management, and 24/7 on-call management. In addition to conventional guarding, it offers security concierge, security dog units, and bespoke guard solutions.

Key holding, mobile patrols, and alarm response

K9 Protection manages key holding services covering mobile patrols and alarm response in South Wales. The company states that these services comply with BS7984-1 and BS7984-3 standards, and include digital keyholder reports, GPS-tracked patrols, secure key storage, and advanced management software. The company publishes real-time response times on its website.

Alarm and CCTV installation

The company is an accredited installer for Ajax Systems intruder alarms and Serage and Hikvision CCTV solutions. Its team designs, builds, and installs CCTV and alarm systems for domestic and commercial clients. The offering includes wired and wireless alarms, a wide range of detectors, mobile app, NDAA-compliant CCTV cameras, scalable systems with artificial intelligence, and remote monitoring options. It also provides alarm maintenance and access control.

Solutions for specific sectors

The company has developed services tailored to different environments. These include home protection, agricultural security, holiday home security, subcontract security, retail security guarding, field marketing security, key holding for customer experience, vacant property security, and student housing security. It also offers CCTV tower hire, scaffold alarms, solar CCTV solutions, vacant property alarms, and a product called K9 BoilerGuard.

Accreditations and management model

K9 Protection Ltd holds ISO 9001:2015 certification and is an SIA Approved Contractor (Approved Contractor Scheme) for the provision of security guarding and key holding services. It is also SMAS certified under the SSIP scheme and is an Ajax approved installer. The company states that all its guards are vetted and trained, and that its engineers receive direct training from the brands they install. The company declares that no guard is paid below the Real Living Wage and that they receive KPI incentives. It also mentions that it maintains positive relationships with local police forces to facilitate incident response.

Digital management and in-house resources

The company uses advanced software developed in-house that integrates time management, incident reporting, lone worker safety, and patrol logging. According to its description, this system incorporates parity checks and blocks shortcuts that would be possible in other applications, making it, in its opinion, one of the most reliable available. The company publishes actual response times on its website and offers paperless digital reporting.

Track record and presence

Active since 2011, K9 Protection Ltd defines itself as a provider of complete security solutions. The company cites case studies with clients such as Newport Caravans and Lumis Student Living, and shows its own statistics indicating 130 sites served, 5,020 incidents managed, and 34,651 hours without theft. Its team combines personnel and technology services, and operates from its bases in Newport and Cardiff.

Location and contact

Unit 5 Evtol Trading Estate, Newport, NP20 2DR · Phone: 01633504543 · Email: webenq@k9protectionltd.co.uk