Newcastle Physio Solutions

Manual physiotherapy in Newcastle upon Tyne

Newcastle Physio Solutions is a physiotherapy clinic based in Newcastle upon Tyne (United Kingdom) that focuses on treating persistent pain, injuries and stiffness in adults. Its approach combines manual therapy, therapeutic exercise and patient education to identify the cause of the problem rather than simply treating the symptoms.

The clinic operates under Health Care Revival Solutions Limited and was founded by Tom McCullough, a pharmacist by profession. According to the company's own account, his previous experience with patients who relied on medication for pain led him to create a care model aimed at resolving the root of the problem and not just managing its symptoms.

Initial assessment and recovery plan

The first step in the care process is a 60-minute individual assessment in which the physiotherapist identifies the cause of the pain, explains why it has not resolved and establishes a personalised recovery plan. Treatment begins during that same session and the patient is advised on which activities are safe and which should be avoided.

The clinic states that, even if the patient decides not to continue treatment, the session ends with a clear understanding of their situation and the steps to take. For those unsure whether physiotherapy is the right option, a Discovery Visit is offered where they can talk to the team about any concerns.

Areas of pain and injuries treated

The clinic organises its care around the following areas:

• Back pain
• Knee pain
• Neck pain
• Shoulder pain
• Sports injuries
• Golf-related injuries

In addition to these categories, the team treats a broad spectrum of musculoskeletal conditions. The website offers free downloadable guides on back pain, knee pain, shoulder and neck pain, and sports injuries.

Clinical team and training

The senior physiotherapist is Ross Cairns, who qualified in Physiotherapy in 2012 after completing a Master's degree at Northumbria University. He had previously obtained a degree in Sports Therapy, giving him a foundation in injury rehabilitation and performance-oriented treatment.

Cairns has worked in both private practice and the NHS, treating patients and athletes from various disciplines, including gymnasts, rugby players and runners. He has also worked with a swimming club based in Newcastle upon Tyne on injury management and improving athlete performance.

His additional training includes an acupuncture foundation course, which he incorporates into his treatment approach when appropriate, as well as postgraduate training in tendinopathies, neck pain and whiplash, and nerve mobilisation. He is a qualified Sports Massage and Swedish Massage therapist. He is registered with the Health and Care Professions Council (HCPC) and is a member of the Chartered Society of Physiotherapy (CSP).

Clinic organisation

Abby Armstrong holds the position of clinic manager. With more than ten years of experience in managing healthcare organisations, she is responsible for daily operations, supporting the team and ensuring patients receive a professional and well-organised service from first contact.

Tom McCullough, founder and managing director, oversees the strategic development of the clinic and works closely with the physiotherapy and management teams. Enya Dupree, marketing apprentice, handles the day-to-day promotion of the clinic and initial patient care on arrival.

Complementary services and access options

In addition to physiotherapy, the clinic offers Swedish massage and sports massage. The service catalogue also includes a four-visit package. The website allows you to book a free 15-minute call to speak with a physiotherapist before committing to an assessment.

The 60-minute initial assessment is priced at £75 and includes manual treatment during the session itself. The clinic notes that patients can get an appointment quickly.

Location and contact

1 Station Road, Newburn, Newcastle Upon Tyne NE15 8LS · Phone: 0191 6660009