Atom bank

Atom bank, a British digital bank for savings, mortgages and business

Atom bank is a UK banking institution that operates exclusively through a mobile app, with no branch network. It presents itself as the UK's first app-based bank and structures its activity around three areas: savings accounts, residential mortgages and business finance. The institution is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA, with financial services register number 661960, and its deposits are protected by the FSCS.

Savings products

The savings offering is organised into several types. It includes the Easy Access Cash ISA, a flexible access ISA account; the Instant Saver and Instant Saver Reward accounts, with instant access; and the Fixed Saver, aimed at those looking to keep their money in a fixed-term deposit. The institution states that its products can offer up to 5.20% AER. These accounts are opened and managed entirely through the app.

Residential mortgages

In the residential segment, Atom bank offers mortgages through a network of independent brokers. The institution describes them as straightforward and competitive, with step-by-step application tracking from the app. The range is aimed both at new customers — remortgage, moving home, first-time buyer and those with less than perfect credit — and at existing customers who need a product transfer.

Business finance

For the business sector, the bank offers fixed and variable rate business loans and commercial mortgages, with financing up to 75% loan-to-value (LTV). Its products include the Growth Guarantee Scheme (GGS), a loan programme designed to support the growth of UK SMEs. The institution frames this line within its stated aim of supporting British small and medium-sized enterprises.

App, security and customer support

All operations are concentrated in the mobile app: opening a savings account, tracking a mortgage application or contacting customer support. In terms of security, the app allows you to choose between its own biometric authentication or your device security, and includes real-time notifications. The bank states that its customer support team, available seven days a week, has won awards for its service.

History and headquarters

Atom was founded in 2014 with the aim of offering "better and fairer" banking, obtained its banking licence in 2015 and officially launched in 2016. Its headquarters are in Newcastle. The institution notes that its app-managed savings accounts and mortgages have helped thousands of customers achieve their financial goals, which has earned it a place among the top-rated banks on Trustpilot.

Location and contact

The Pattern Shop, Sussex Street, Newcastle upon Tyne, NE1 3PD