Jay's Computer Services

Jay's Computer Services, PC and Mac repair in Nantwich

Jay's Computer Services (JCS) is a Nantwich workshop providing computer repair and support services to individuals and small businesses in Crewe, Nantwich, Sandbach and the rest of the Cheshire area. The company, run by Jay Kracke, carries out repairs in its own workshop, at the customer's home or at their premises, and states it has almost two decades of experience in the sector.

Technical services for hardware and software

The company's catalogue covers a wide range of work, from diagnosis and repair of Windows desktops and laptops to specialist service for Apple equipment. The services advertised include:

• Repair of Windows PCs and laptops.
• Mac repair and upgrades (MacBook and iMac).
• Data recovery.
• Virus removal.
• Water damage repair.
• Charging port repair.
• Game console repair.
• Network, internet and email support.
• Custom PC builds, including gaming rigs and office workstations.
• Website design.
• Business IT support.

Custom builds and business support

The company assembles high-performance custom computers, aimed at both gaming and office work. For the business sector it offers IT solutions and proactive maintenance designed to keep local businesses running smoothly every day.

Free diagnostics and transparent pricing

Jay's Computer Services does not charge for diagnostics or quotes: taking apart a PC, laptop or Mac to identify the fault costs nothing, and the company presents this practice as a sign of transparency compared with diagnostic charges it considers predatory. The site also mentions that it does not outsource any repair, including logic board repair or data recovery, which according to the company speeds up turnaround times.

Reputation and reviews

The website displays a Trustindex badge with an "Excellent" rating based on 292 reviews, and states it has more than 250 five-star Google reviews. Among the published testimonials are customers who highlight the speed of response, the clarity of explanations and the resolution of problems both at home and in the workshop. There are also negative reviews describing delays in returning equipment, lack of communication and one case where the item could not be repaired after several months of waiting.

Brands and partners

The company states it works with well-known brands in the sector, although the website only mentions that this is a small selection of the partners it works with for existing or future equipment.

Location and contact

1-2 Frederick House, Princes Court, Beam Heath Way, Nantwich CW5 6PQ · Phone: 01270 897 386 · Email: info@jayscomputerservices.co.uk