Muick Sandy

Muick Sandy, mobility specialist with home service across the UK

Muick Sandy presents itself as a mobility specialist focused on user experience, with innovation, service and technology at the heart of its activity. Its catalogue is built around two product families: electric rise and recline chairs and mobility scooters, from lightweight folding models to machines ready for road use.

Rise and recline chairs

The company offers a range of rise and recline chairs combining traditional designs with modern styles. In its presentation, Muick Sandy states that its chairs feature the UK's highest leg lift. The catalogue includes models such as the Cotswold Chair, Winchester Chair and Chatsworth Chair.

Mobility scooters

The scooter range spans from lightweight folding models to larger machines. Products mentioned include the R-3 Scooter and the F-1 Scooter, and the website indicates that one of its models weighs 14.7 kilos without battery or seat cushion. The range is organised into mobility scooters, folding, lightweight and large models.

Free home demonstration

The service includes a free, no-obligation demonstration at the customer's home: specialists visit with a selection of products so the user can try them at their own pace, receive personalised advice and obtain a tailored quote. The company describes this process in three steps: home demonstration, pressure-free trial, and delivery and installation by professionals, including product setup and guidance on use.

Purchase, finance and trade-in programme

The website states that it offers free delivery and finance available, and that Muick Sandy Ltd acts as an appointed representative of Clearfc Ltd, an entity authorised and regulated by the Financial Conduct Authority (FRN: 938464), which operates as a credit broker and not as a lender. It also mentions the possibility of benefiting from the 20% VAT exemption. The company runs a trade-in programme: in its autumn campaign it advertised up to £400 for trading in a used scooter or chair, with free collection of the equipment, and in other sections of the site the trade-in figure was up to £500. It also notes that it makes donations to The Salvation Army.

Presence and coverage

Muick Sandy serves customers across the UK and presents itself as a British manufacturer. It has a freephone customer service line and sends information brochures by post, as well as offering help and advice resources to choose the right product. The company has a Trustpilot rating that the site itself describes as 'Excellent'.

Location and contact

Phone: 0800 043 2323