Great British Mobility

Great British Mobility: mobility scooters and powerchairs with at-home servicing

Great British Mobility is a British retailer specialising in mobility scooters, powerchairs and manual wheelchairs, and riser recliners. The company presents itself as a mobility scooter specialist since 1996 and operates with free delivery across most of the UK. Its offer combines the sale of equipment from manufacturers it stocks and services, direct telephone advice and a 12-month at-home warranty that its own engineer can extend to five years.

Mobility scooter range

The shop organises scooters into several categories: portable and boot scooters, pavement scooters, and folding and Class 3 road-legal scooters. Featured models include the Sterling S425, with a 26-mile range, a 23-stone limit and an 8 mph top speed, offered at £1,399 with a £600 saving; the Drive Envoy 8, with a 25-mile range, 25 stone and 8 mph, from £1,445; the Drive Envoy 4, with 25 miles, 25 stone and 4 mph, at £1,199; the Pride Revo 2, with 16 miles, 28 stone and 4 mph, at £1,349; and the Drive Outrider, with 10 miles, 20.5 stone and 4 mph, at £599. The Drive AeroCarbon is also advertised, a 13 kg folding carbon-fibre scooter with a flight-friendly lithium battery, at £2,699, and the Pride Baja Bandit, an 8 mph model with a lithium battery and a portable design, at £2,449.

Powerchairs and manual wheelchairs

The range includes standard and folding powerchairs, and self-propelled and transit manual wheelchairs. Among the models cited are the Quickie Q50R, with a 31-mile range, an 18-stone limit and a 17-inch seat, at £1,899; the Drive Titan Compact LTE, with 8 miles, 18 stone and an 18-inch seat, at £1,499; the Drive AeroCarbon, with 9.5 miles, 21.4 stone and a 17.3-inch seat, at £1,599; the Drive AirFold Powerchair, with 9 miles, 18 stone and a 17-inch seat, at £1,799; and the G-Logic self-propelled wheelchair, with an 18-inch seat, an 18-stone limit and a weight of 12 kg, at £349.

Riser recliners and walking aids

The company also sells single- and dual-motor riser recliners, including the Dorchester Premier, made in Britain, with a 25-stone limit and dual motor, at £1,499. Accessories and walking aids complete the offer, with starting prices of £13.99 and £22.09 respectively.

Delivery, warranty and finance services

Great British Mobility offers free delivery across most of the UK, usually within two working days. The 12-month at-home warranty covers parts and labour and can be extended to five years through engineer cover provided by Mark Bates Ltd. There is a White Glove delivery option for £79, which includes unboxing, fitting the batteries and seat, and removal of the packaging, with a lead time of 7 to 14 days. The company also offers one month of free insurance arranged with Mark Bates Ltd and a no-fuss 14-day return or exchange policy so you can try the product at home. Finance is arranged through Snap Finance, with rates from 19.9% APR and terms of up to 48 months, and the option to align payments with the day your pension or PIP is paid. Great British Mobility acts as a designated representative of Snap Finance Ltd.

Customer service and advice

The company highlights that telephone support is provided by people who repair and demonstrate the scooters every week, with no call centres and no sales pressure. It offers a callback service and a selection tool to help customers choose the right model based on use, transport and the range needed. The firm reports a rating of 4.5 out of 5 on Google.