Online Lighting

Online Lighting, indoor and outdoor lighting based in Milton Keynes

Online Lighting is an online lighting store established in 1997 and operating from Milton Keynes, United Kingdom. The company presents itself as a lighting "superstore" with over 5,000 items in stock available to customers in the UK and worldwide. Over the years it has expanded its catalogue with hundreds of new lines and brands from different countries.

Catalogue: ceiling, wall, table and outdoor lights

The range covers indoor and outdoor light fittings, as well as bulbs and accessories. Indoor categories include ceiling lights (pendants, rise and fall pendants, chandeliers, flush ceiling lights, downlights, ceiling spotlights, track lights, LED batten lights and ceiling fans with lights), wall lights (single and double arm, wall uplighters, up and down lights, flush wall lights, mirror lights, picture lights, wall spotlights and reading lights), table and floor lamps, lamp shades and touch lamps, desk lamps and bedside lamps.

Bathroom lighting includes ceiling lights, downlights, wall lights and mirror lights. For outdoor use, it offers wall lights, lanterns, floodlights, porch lights, driveway lighting, post and bollard lights, pedestal lights, tile and brick lights, outdoor sign lights, soffit lights, coastal lighting, garden kits, garden spotlights, decking and ground lights, solar lights, fairy lights, festoon lights and portable and rechargeable lights for parties.

The catalogue is completed with ceiling fans, LED candles, sockets and switches, transformers, batteries, smart lighting and bulbs of various caps (spotlight, candle, GLS, golfball and globe, and capsule). Navigation allows filtering by room (bathroom, bedroom, kitchen, dining room, living room, conservatory, hallway, stairs, office, children's room and garage), by type, finish and price, with ranges from under £25 to under £150.

Brands and product selection

The store distributes light fittings and bulbs from manufacturers and distributors in the UK and other countries. Among the brands it mentions are Dar, Searchlight and Firstlight, as well as specialist names such as Elstead. It also cites Astro Lighting, Iluzzia, Endon Lighting, Feiss Lighting, Forum Lighting, Konstsmide Lighting, Luceco Lighting, Lutec Lighting, Lyco, Markslojd, Norlys Lighting, Lucide Lighting and the Edit Lighting, Wisteria, Westport and Khudi & Khora collections.

Customer service and technical advice

The company highlights an in-house technical team available by phone to answer questions and help choose the right light fitting, supported by product pages with detailed specifications on the website. According to its own presentation, it has achieved Gold Rated Customer Service for the past five years and 85% of users who rate it recommend it. It offers customers the chance to post reviews about the service they received.

Shipping, returns and warranty

The site advertises free delivery on orders over £70, next-day delivery for thousands of items in stock (subject to availability) and returns within 30 days managed through an online portal. Product warranty can be up to five years. The company also has a Trade Sales section and is registered with the WEEE system for the management of waste electrical and electronic equipment.

Presence and commercial activity

Online Lighting maintains an online store with a product search, new arrivals and offers sections, and a seasonal clearance selection in ceiling, wall, lamps and outdoor categories. The company encourages customers to share images of their purchases by tagging the brand on social media, where it posts inspiration ideas.

Location and contact

24-26 Vincent Avenue, Crownhill, Milton Keynes, MK8 0AB