OfficeServ

Virtual office and registered address in Mildenhall, Suffolk

OfficeServ provides virtual office services to businesses from its headquarters in Mildenhall, Suffolk (United Kingdom). Its offering is aimed at both start-ups and established companies looking to project a more established image, as well as international companies setting up in the UK market. The firm presents itself as a leading provider in the UK virtual office address sector and claims to have years of experience serving a large base of local and international clients.

Services available

• UK registered address: use of a business address for company formation and registered office.
• Virtual office services: mail management with scanning and email forwarding options, as well as postal forwarding.
• Professional office spaces: provision of professional workspace.
• Telephone services: call forwarding and handling, with a virtual landline and call answering.

Mail, parcels and palletised goods

The company states it can process everything from letters to palletised product imports, extending the service beyond ordinary correspondence to cover goods deliveries and their forwarding. Mail can be scanned and sent electronically, and also physically forwarded.

Call handling and reception

OfficeServ offers a reception service that includes professional message taking and attended transfers. According to its presentation, call handling can be provided 24 hours a day when the client requires it, so that important business calls are not missed.

A single operating address in Mildenhall

The company states that it currently operates only from the advertised address in Mildenhall, Suffolk, although it expresses its intention to open other virtual service addresses in the UK. For use of the address, the website details several valid ways of writing it, including those using «Unit A», «Suite A», «Unit 82A» or «82A James Carter Road», with or without the mention of Bury St Edmunds, and states that all of them deliver items to the office.

Contracting and cancellation

According to the site's FAQs, there is no obligation to renew the service. Monthly services can be cancelled at any time before the month renews, and annual services follow the same pattern, with the exception that no pro-rata refunds are given on annual services. Cancellation is managed from the client's billing portal or by notifying the company.

Reviews and clients

The firm refers to its Trustpilot reviews, where its presentation highlights an excellent rating, and describes its service as adaptable to each business's needs, from simple mail forwarding to full reception and handling freight deliveries.

Location and contact

Suite A 82 James Carter Rd, Mildenhall, IP28 7DE · Phone: 01638 485 100 · Email: client.services@office-serv.co.uk · Hours: Monday to Friday 09:30 to 17:00, except bank holidays