Hillier Jewellers

Independent jewellery and watch retailer in Middlesbrough since 1978

Hillier Jewellers is a jewellery, watch and giftware retailer with a physical store in Middlesbrough and online sales. The company presents itself as one of the largest independent retailers of watches, jewellery and giftware in the North East of England, an activity it has carried out since its founding in 1978.

Watch catalogue

The watch range includes brands such as Tissot, Seiko, Citizen, Bulova, Casio, G-Shock, Bering, Herbelin, Mondaine, Mount Royal, Skagen, Sekonda, Tommy Hilfiger, Hugo Boss, Michael Kors, Emporio Armani, Armani Exchange, Lacoste, Olivia Burton, Fossil, Jean Pierre, King Seiko and ZEDD Collection. The store organises its offering by department — men's watches, ladies' watches and divers' watches — and by price range, from under £25 to over £500, and includes watch straps as a specific category.

Jewellery and metals

In jewellery, the catalogue covers bracelets, chains, earrings, rings, pendants and pendant & chain, anklets and birthstone jewellery. It is organised by material — 9ct gold, rose gold, white gold, platinum, sterling silver, 18ct gold plated sterling silver, silver plated, stainless steel and gold or silver plated — and by gemstone such as amethyst, diamond, emerald, ruby and sapphire. It also offers pieces from brands such as Boss, Calvin Klein, Emporio Armani, Fossil, Gisser, Lacoste, Michael Kors, Olivia Burton, Tommy Hilfiger and ZEDD Collection.

Custom engagement and wedding rings

The company has configurators to design engagement and wedding rings. For engagement, it allows choosing between natural diamonds and lab-grown diamonds. For wedding, it offers separate configurators for women and men, with options for a diamond-set or plain ring, and allows selecting style, metal, width, finish and setting. The ZEDD collection is presented as a line of wedding rings with timeless design.

Unusual jewellery and giftware

Among the less common pieces are 9ct gold, rose gold, white gold and silver puzzle rings, in 4, 6 and 8 piece designs. The gift section includes watch boxes, cufflinks and desk clocks, as well as items from brands such as Disney Traditions.

Customer services

The store offers free watch adjustment, minimum two-year guarantees on all watches and ring sizing guides. It also has a jewellery and watch repair service. The company presents itself as a finalist in the UK Jewellery Awards and assures that it only sells watches, jewellery and sunglasses from authentic brands.

Online shopping and physical store

The site allows online shopping and collection or visiting the Middlesbrough store. The online store operates in pounds sterling, accepts payment in three instalments via PayPal and offers free delivery on orders over £79. The catalogue shows discounts on some products, such as Tissot PRX and Seiko Prospex watches, and the website announces a 10% discount on the first order.

Location and contact

44 Linthorpe Road, Middlesbrough, TS1 1RD