Sussex Beds

Sussex Beds, a family business for beds and mattresses since 1981

Sussex Beds presents itself as an independent family business operating since 1981, with eleven family members currently involved. Its offering focuses on beds, mattresses and bedroom furniture, with delivery throughout the UK and a collection and disposal service for old products.

Mattress catalogue

The mattress catalogue is organised by size — small single, single, small double, double, king and super king — and by firmness levels: soft/medium, medium, medium/firm, firm and extra firm. It also includes memory foam or gel mattresses, synthetic-filled and natural-filled mattresses, as well as a selection of clearance and quick delivery mattresses. The company has a tool called Mattress Finder to help choose the right model.

Beds and bases

In the beds section, divan beds are offered in all sizes, with firmness options equivalent to those of mattresses. The selection includes storage beds, guest beds, children's beds, guest beds, memory foam and natural filling beds, as well as divan bases, headboards and bed frames in metal, wood and fabric, including ottoman types. There is a specific line of beds for students and landlord contracts.

Furniture and adjustable beds

The furniture catalogue covers sofa beds in various colours, wardrobes, bedside tables and chests of drawers, and dressing tables with stools. The company also sells electric adjustable beds in all sizes, with mattresses and headboards specifically for this type of base.

Bedding and accessories

The bedding section includes mattress protectors, pillows and bed linen. A selection of clearance products is also offered, comprising mattresses, bases, frames and headboards.

Brands and featured lines

Own or featured lines include Harrington & Abbott, Bamboo, VioSleep and Motion adjustable beds. The company groups its offering under concepts such as sustainable sleep, with eco-friendly beds; healthier sleep, with bamboo and graphite mattresses; health benefits, with electric adjustable beds; and luxury sleep, with quality traditional beds.

Services and purchase conditions

Sussex Beds offers interest-free finance through Klarna, a 60-night trial period, its own home delivery and a collection and disposal service for old products. The company states that it has mattresses in stock ready for delivery within 48 hours. It also offers in-store appointments and a store locator service.

Trade-in programme

The company promotes a trade-in programme through which customers can hand in their old bed or mattress when receiving the new product. According to the information on the site, this programme allows savings of up to 55% and up to an additional £500, and the collection and disposal service for the old product is carried out at the time of delivery of the new one.

Customer rating

The site shows a rating of 4.5 out of 5 based on 1,644 reviews, with comments mentioning the service received in different stores, delivery and assembly of the products. The company states it has helped 12,959 people achieve a quality night's sleep in the last twelve months.