Silentnight Group Limited

Premier Inn at Home mattresses and bedding

Premier Inn at Home is the online store through which the sleep products associated with the Premier Inn hotel chain are sold. The catalogue is organised into three sections: mattresses, beds — both configurable designs and divans with integrated storage — and bedding. The aim is to bring the sleep equipment used by the chain in its hotels into the home.

The Premier Inn mattress, developed with Silentnight

The Premier Inn mattress is presented as an exclusive development resulting from the collaboration between Premier Inn and Silentnight, a firm the website describes as the UK's most trusted sleep brand. According to the site's information, it incorporates 1,000 individually responsive springs for tailored support and a Geltex layer that provides pressure relief and ease of movement during sleep. The company backs this product with a six-year guarantee and notes that its development was supported by advanced scientific testing and an in-house testing laboratory.

Configurable beds and divans

The bed range includes frames in various styles and divans with built-in storage, so customers can create their own bed. The catalogue shown at the time of analysis indicated a starting price of £269 for beds, down from £299, and £584 for the Premier Inn mattress, reduced from £649.

Bedding made by Sartex Quilts

The bedding is produced with Sartex Quilts and includes several items:

• Premier Inn Luxury pillows, filled with low denier hollowfibre and microfibres that mimic down, accompanied by quilted, washable cotton and polyester protectors.
• Premier Inn Luxury duvets, made from microfibre and hollowfibre, available in 4.5 tog (recommended for summer) and 10.5 tog for year-round use.
• Quilted mattress protector, waterproof and breathable, made from a cotton and polyester blend with diamond quilting.
• Bundles combining pillows and duvet, also presented as a gift option.

The catalogue indicated a starting price of £25 for the bedding range.

Delivery, payment and guarantee

The store offers free delivery and next-day shipping for mattress orders placed before 14:30, with delivery on the next working day. It accepts payment via Klarna and applies a six-year guarantee to the mattress. The website also states a rating of 4.4 out of 5 on Trustpilot and more than 6,000 five-star reviews.

Relationship with the Premier Inn chain

The company presents itself as the UK's most popular hotel chain and describes its alliance with Silentnight, which it credits as the country's largest bed manufacturer, as the origin of the mattress sold in this store. The bedding is made with Sartex Quilts. Products are sold exclusively through the online store.