Emma – The Sleep Company

Emma – The Sleep Company: mattresses and sleep equipment in the UK

Emma – The Sleep Company is a company founded in Germany in 2015 dedicated to the design and sale of sleep products. Its catalogue is distributed through its online store in the UK and includes mattresses, bed bases, pillows, toppers, duvets and bedding, as well as a line of refurbished mattresses. The firm presents itself as specialising in sleep technology and states that its products are developed by its own experts and tested in its sleep lab.

Mattresses: Original and Performance collections

The mattress catalogue is organised into two families. The Original collection includes the Original Classic, Original and Original Pro models, with thicknesses of 25, 25 and 27 cm respectively and medium or medium-firm firmness. The Original Classic combines three layers of breathable foam; the Original incorporates InfinitySpring technology aimed at ventilation, and the Original Pro adds six layers and Thermosync technology for temperature regulation. The Performance collection includes the Performance 28 model, 28 cm and seven layers, with a thick cool-to-touch cover and a design focused on airflow and body moulding.

The prices shown in the store started at £199 for the mattress set and at £369, £449, £539 and £859 for the Original, Original Classic, Original Pro and Performance 28 models, respectively. The website also indicated occasional promotions, such as 30% discounts with exclusive codes for verified groups and free products worth up to £509.

Beyond the mattress

The offer is completed with pillows, mattress protectors, toppers, duvets, bed bases and bedding items. The company also sells refurbished mattresses through its Outlet section, with advertised discounts of up to 20%. A product questionnaire helps customers choose according to their sleep needs, and the website mentions the possibility of trying the mattresses through a sleep consultation in its stores.

Purchase conditions and service

The company offers a 200-night trial, a guarantee of up to ten years, free delivery and returns, and 0% finance options. Shipping is carried out with UPS, DPD and DX. It has a help centre, order tracking and a store locator for customer service.

Awards and international dimension

Emma presents itself as the most trusted mattress brand in the UK in 2026, a distinction that the company itself attributes to a vote, and puts the number of products sold in the country at over 1.3 million. The website shows an average rating of 4.5 out of 5 based on 11,674 customer reviews. The Good Housekeeping Institute in the UK approved the Original Elite and Original models, the Original Pro topper and the Adapt Cooling pillow. The company states it is present in over 20 countries, with more than 900 employees, five operations hubs and 60 languages spoken in its team. In 2025 it celebrated its tenth anniversary.