DBS Check Online

DBS Check Online: DBS check applications for individuals and businesses

DBS Check Online is a government-approved provider for processing DBS (Disclosure and Barring Service) checks at all three levels: basic, standard and enhanced. The company operates through an online platform and serves both individuals who need a check for personal or work purposes and organisations that must verify the background of their employees or volunteers.

Check services by required level

The entity distinguishes three types of check depending on the purpose of the application. The basic DBS check is available to anyone living or intending to live and work in England and Wales, and basic disclosure is also offered for those in Scotland. The standard level is aimed at FCA-regulated environments, such as the financial and insurance sectors. The enhanced level is required when the activity involves working or volunteering with unsupervised children and/or vulnerable adults.

For businesses, the company processes basic, standard and enhanced checks, and reminds organisations that they have a legal obligation to ensure their employees have a valid DBS check.

Online application process

The procedure consists of three steps. First, the applicant completes the application with their address history, personal information and payment details. They must then submit documentation proving their identity, following the instructions provided. Finally, they receive the DBS certificate within two to seven days, although some applications may take longer. The company states that it processes applications in as little as 3 working hours using its own system.

The platform includes digital identity verification, a document checker and a tool for tracking the status of the application. Certificates are sent by First Class Recorded mail, with worldwide delivery available, and a summary certificate is issued as soon as the check is completed.

Business registration and customer service

Organisations that register receive a personal Account Manager who supports them throughout the process and answers their queries. Business registration is presented as simple and with no contracts. The company also has an enquiries team to handle issues. Security is based on data encryption and certifications from international accreditors, according to the entity itself.

Sectors served

The company lists the areas it works with: construction and tradespeople, gig economy and delivery drivers, sports coaches and sports clubs, security industry, taxi drivers and private hire vehicles (PHV), health, care and wellbeing, cleaners and domestic staff, and education and school staff.

Track record and sponsorships

DBS Check Online states that it has over a decade of experience in background and pre-employment checks, and thousands of clients of all sizes, which has allowed it to operate in virtually every sector. The company presents itself as an official back-of-shirt sponsor of Blackburn Rovers Women Football Club. Its activity is carried out under Applications Assist Limited, with Umbrella Body Reference: 30083000007 and Responsible Organisation Number: 89003259000.