INSIGNIS Investigations

INSIGNIS Investigations: private investigation from Manchester

INSIGNIS Investigations is a private investigation agency based in Manchester that provides professional, discreet, and reliable services to private clients, businesses, and legal professionals in Greater Manchester, the rest of the UK, and, when necessary, internationally. The firm was founded by a former Royal Marines Commando with experience in intelligence, policing, and commercial investigation, and applies a disciplined and methodical approach to every case.

The agency operates in accordance with the British Standard BS102000:2018 for investigative services, the recognised industry benchmark for professionalism, conduct, and reporting. It also works under the ISO 9001:2015 quality management standard, which supports its commitment to continuous improvement and professional case management.

Investigation services

The service catalogue covers different areas of private investigation, using legal and confidential methods:

• Covert surveillance: mobile and static operations, behaviour and activity monitoring, counter-surveillance detection, and obtaining photographic and video evidence.
• Corporate investigations: investigation of employee misconduct, fraud and theft, absenteeism, breach of contract, vulnerability assessments, and client solicitation.
• Matrimonial investigations: discreet surveillance for infidelity, financial and asset investigations, evidence for child custody cases, and evidence suitable for legal proceedings.
• People tracing: tracing debtors, witnesses, and missing persons, address verification, and advanced location searches.
• Legal investigation support: criminal defence investigations, civil litigation support, witness tracing and statements, background investigations, and evidence gathering.
• Process serving: service of court summonses, legal demands, divorce petitions, writs and orders, legal notices, and certificates of service.
• Insurance investigations: insurance fraud investigation, road traffic accidents, verification of personal injury claims, claimant background investigations, covert surveillance operations, and detailed reports.
• Public sector investigations: covert surveillance, fraud and benefits investigations, tracing people and debtors, mystery shopping, theft and loss prevention, and risk assessments.
• Vehicle and asset tracking: movement monitoring, real-time location, route analysis, geofence alerts, and support for surveillance operations.

Work process

The agency structures its work in five phases: an initial confidential consultation to understand the client's situation and objectives; planning a strategy tailored to each case; discreet investigation using professional and legal methods; delivery of clear, structured reports with supporting evidence; and continued support after the investigation.

Geographic coverage

Based in Manchester, INSIGNIS Investigations serves the whole of Greater Manchester and nationwide. Areas it regularly covers include Manchester city centre, Spinningfields, Deansgate, Salford Quays / MediaCityUK, Didsbury, Chorlton, Altrincham, Hale, Rochdale, Bowdon, Sale, Cheadle, Bramhall, Stockport, Worsley, Prestwich, Oldham, and Bury, among others. The firm also handles assignments in the rest of the UK and, when necessary, internationally.

Accreditations and rating

The company presents itself as an accredited investigator under BS102000:2018 and with ISO 9001:2015 certification. It states that it requests feedback from all its clients and maintains a 98% satisfaction rating. The material analysed includes a testimonial from a litigation client who describes its work as professional and pivotal, and mentions that they provided documentation for a court.

Location and contact

Phone: 0800 009 6423 · Email: info@insignis-investigations.co.uk · Hours: Monday to Friday: 7:00-22:00; Saturdays: 9:00-19:00.