Phlo Clinic

Phlo Clinic, a digital pharmacy with online prescriptions in Manchester

Phlo Clinic is the trading name under which the registered pharmacy Phlo Digital Pharmacy operates, based at Unit 1 Fifth Street, Trafford Park, Manchester (England). Its activity combines the dispensing of medicines with a remote consultation service: the patient completes an online questionnaire, a prescribing pharmacist assesses their suitability and, once the treatment is approved and dispensed, it is sent securely. The company presents itself as a regulated and confidential healthcare service, with medicines sourced directly in the UK.

Therapeutic areas available

The catalogue is organised into four main areas. The most prominent is weight loss, which includes GLP-1 injections and tablets, with brands such as Wegovy and Mounjaro, as well as tablet versions of Wegovy and Foundayo. The company distinguishes a service aimed at weight loss of up to 20% of body weight and another of up to 15%. The rest of the offering is divided between women's health (daily and emergency contraception, period delay and menopause), men's health (erectile dysfunction, hair loss and premature ejaculation) and general health (acid reflux, acne, hay fever and migraine).

Support during treatment

Alongside dispensing, the clinic offers monthly check-ins, an advice hub and regular webinars led by dietitians. In the obesity area, it has a specialist dietitian, Hazel Shore. The company states that every order is reviewed by prescribing pharmacists to check that the treatment suits the patient's needs and that the application process is completed in about three minutes.

Shipping and logistics

Approved orders are delivered via the Royal Mail Tracked 24 option, which the company describes as free. The site also indicated that the pharmacy would be closed on Monday 31 August for the bank holiday, with instructions for managing orders expected on those dates.

Clinical team and professional responsibility

The clinic states that it has a team of pharmacists, prescribers and clinicians certified by the General Pharmaceutical Council (GPhC). The superintendent pharmacist is Dennis Ouko, with GPhC registration number 2205052, and the registered pharmacy is listed under number 9011171. The management structure includes Alistair Murray as Chief Operating Officer, Jaanki Kotecha as Head of Prescribing Services, Pritesh Dodhia as Head of Operations and Shamir Shah as Clinical Services Manager. The site also lists the team's prescribing pharmacists, including Bijal Patel, Govinder Chaddah, Hannah Josiah, Harvinder Gill, Iram Ahmed, Keertan Kaur, Khusboo Patel, Lauren Hobbs, Nazmus Ahmed, Nishita Patel, Poonam Thakkar, Prabhjit Jassal, Pryesh Mistry, Saimah Uddin and Yolanda Valencia.

Activity volume and reviews

According to data published by the company itself, it has accumulated more than 750,000 medicines delivered, more than 345,000 orders and around 17,500 shipments per month, with a stated base of more than 90,000 members. The site collects patient testimonials that mention the speed of approvals, the ease of reordering and the support received. The company also publishes results from its own surveys: around 80% of customers would recommend the weight loss service, 84% say they are very satisfied with the experience and more than 85% rate the delivery process very positively.

Presence and communication

The clinic has broadcast television adverts for its weight loss treatments and offers a £50 discount with the code TV50 to those who have seen the campaign. Its website includes guides on the use of Mounjaro and Wegovy, price updates, recipes and content on nutrition and lifestyle, as well as its own editorial and content policy.

Location and contact

Unit 1 Fifth Street, Trafford Park, Manchester, England M17 1JX · Email: support@phloclinic.co.uk · Hours: Monday to Friday: 09:00-17:30; Saturday: 09:00-12:00