Wednesday Financial Services

Wednesday Financial Services, secured loan and remortgage brokerage in the UK

Wednesday Financial Services is a credit brokerage based in Manchester that operates throughout the UK. It is not a lender: its role is to act as an intermediary between the client and a whole-of-market panel of credit institutions to find mortgage financing and secured loan products tailored to each profile. The company presents itself as a credit broker and not as a lender, and states that it receives commissions from the lenders to which it introduces clients.

The firm operates under the trading name Wednesday Financial Services, owned by Clarke Hendrik Group Ltd, a limited company registered in England and Wales with number 13543075. Clarke Hendrik Group Ltd is authorised and regulated by the Financial Conduct Authority (FCA) with reference number 982714, and is registered with the Information Commissioner's Office under the Data Protection Act with number ZB344622. It is a member of the Financial Intermediary & Broker Association (FIBA), with reference SBS40890.

Secured homeowner loans

The firm's main service is secured loans, also known as homeowner loans. This is financing that uses the home as security and which the company directs towards debt consolidation, funding home improvements or purchasing high-value goods. According to published information, these loans allow borrowing from £10,000 to more than £500,000, with terms of 3 to 30 years, and consider applications with adverse credit history. The company presents them as an alternative to remortgaging when the client does not wish to refinance the entire property.

Remortgages and profiles served

The second highlighted service is remortgages, aimed at switching lenders to reduce payments, release equity or consolidate debts. The firm offers fixed or variable rate options, handles cases of self-employed workers and buy-to-let, and notes that it manages switches with minimal fees. In addition to these two products, the company indicates that it also works with unsecured financing.

The client profile the firm says it serves includes employed and self-employed workers, people with complex income structures, applicants seeking to consolidate debts and borrowers who need a swift property finance solution. It also targets homeowners who want to release equity and those who, due to unconventional circumstances, require specialist loans. The company states that it reviews affordability and compares whether the most suitable route is a remortgage, a second charge loan or unsecured credit.

Working process and customer service

The process begins with a free, no-obligation quote request. Based on the information provided, the team reviews the case and proposes lenders and next steps. The firm describes a four-stage support process: an initial conversation to understand the situation, analysis of lenders and options, the client's decision with support in document processing, and monitoring of the file. Clients can track progress through a secure portal.

The company states that it explains the terms in plain English, details likely timescales, checks affordability and sets out fees and risks before any commitment. Regarding fees, it indicates that it may charge brokerage fees and receive commission from lenders, and that it informs about both, their amount and when they are payable before proceeding. It also notes that, upon request, it breaks down the amount or likely amount of the commission received.

Timescales and documentation

Regarding timescales, the firm estimates that a secured loan can be completed in about two to four weeks from application to disbursement. It attributes this speed to many lenders accepting online valuations and to internal legal processing, which reduces timescales compared to a remortgage. On documentation, it mentions as usual requirements proof of identity, proof of address and proof of income via payslips for employed workers or submitted tax returns for self-employed workers, and warns that each application varies and that the firm guides on the documents required by each lender.

Transparency, complaints and legal notices

The company keeps a record of reviews and complaints for transparency purposes. It collects feedback by phone, email or contact form, and when it publishes reviews or testimonials it includes the source and date, keeping supporting documentation. It has a complaints procedure and a support and vulnerability page for clients who need it.

In its legal notices, the firm reminds that it is a credit broker and not a lender, and that it works with a whole-of-market panel of mortgage and secured loan lenders. It warns that the home may be repossessed if mortgage payments or any other debt secured on it are not kept up, and recommends thinking carefully before linking other debts to the property. Products and lending criteria are subject to eligibility and affordability checks, and rates and conditions vary by lender and may change. The firm also informs that calls may be recorded for monitoring, training and quality control purposes.

Location and contact

2nd Floor Oakhill Court 171 Bury New Road, Prestwich Manchester M25 9ND · Phone: 0333 015 0401