Express Solicitors

Express Solicitors: personal injury claims in the UK

Express Solicitors is a UK law firm focused on personal injury compensation claims. Its work covers workplace accidents, road traffic accidents, medical negligence, public liability claims for injuries in public spaces and occupational disease claims, among other areas. The firm presents itself as one of the largest and best-rated personal injury firms in the country, a statement that forms part of its own marketing communication.

The firm states that its team has more than a thousand years of combined legal experience and offers a free initial consultation to assess the viability of a claim.

Areas of practice

Its service portfolio covers a broad spectrum of claims, organised by type of accident and by injury:

• Workplace accidents: slips, trips and falls at work, back injuries, crush injuries, electric shocks, defective machinery, manual handling, hand-arm vibration syndrome, repetitive strain injuries, needlestick injuries and occupational diseases such as industrial deafness, asbestos and mesothelioma. It also covers accidents in construction, warehouses, factories, forklifts, offices, farms and the military.
• Road traffic accidents: cars, bicycles, motorcycles and taxis, with a car accident compensation calculator, whiplash and pedestrian accidents.
• Public transport and other: buses, trains, planes, cruises and holiday accident claims, including illness during travel and bed bug bites.
• Public liability and general injuries: falls in public spaces, sports injuries, gym and leisure centre accidents, horse riding, assaults, dog bites, accidents in shops and slips on ice.
• Specific injuries: head, brain, eye, neck, spinal injuries, fractures, burns, child injuries, fatal accidents, post-traumatic stress disorder and hearing loss.
• Medical negligence: misdiagnosis (including cervical and breast cancer, and late diagnosis of terminal illness), NHS negligence, hospital negligence, A&E negligence, care home negligence, birth injuries (forceps, cerebral palsy, sepsis), surgical negligence, anaesthetic negligence, amputations, eye surgery and cosmetic treatment. It includes vaginal mesh and cauda equina claims.
• Criminal injuries compensation: handling CICA applications, eligibility criteria, time limits, amounts, review and appeal of decisions.
• Consumer and housing claims: defects in rented housing, including damp and mould cases in social housing and council housing.
• Civil liberties: actions against the police and challenges to train fare prosecutions.
• Group actions and data protection: data breach and cybercrime claims, with identified cases involving ACRO, Suffolk Police, Hackney Council, Capita, Arnold Clark, the Legal Aid Agency and HCRG Care Group, as well as ICO complaints.

Fee model and case management

The firm operates on a no-win-no-fee basis: it covers all legal costs, charges no upfront fees and only receives fees if the claim succeeds. It offers unlimited legal advice with no obligation to instruct, and can take over a case started by another firm at any stage of the proceedings.

The firm states that in 99% of cases it obtained compensation higher than the insurer's first offer. Where possible, it arranges interim payments against the final compensation to cover expenses while the case is being resolved.

Published cases and results

The website lists specific outcomes with dates in September 2026: a woman who injured her back after an office chair collapsed, awarded £19,500; a commuter who slipped on a banana skin at a bus station and suffered back and wrist injuries, awarded £11,600; a gym user who injured his chest when a machine cable snapped, awarded £7,265; and a cyclist hit by a car with a neck injury, awarded £4,000. Client testimonials are also presented, including a supermarket fall, a workplace accident with a brain injury and a cycling accident.

Accolades and collaboration with organisations

The firm states that it is included in The Times Best Law Firms, The Legal 500 and Chambers and Partners rankings, as well as The Lawyer Top 200. It reports accreditations from The Law Society, APIL and SCIL. It also states that it works with charities such as Headway and AvMA to support the recovery of injured people.

Structure and corporate activity

The firm maintains a client service structure that includes a dedicated road traffic claims team, another focused on workplace accidents and a specific medical negligence department, as well as a public liability and serious injury area. Its corporate communication also mentions corporate social responsibility initiatives, a press centre and the Express Chambers building.

Location and contact

Phone: 0161 904 4660 · Hours: Monday to Sunday: 09:00-17:00