The Debt Advisor

The Debt Advisor: regulated debt advice in Manchester

The Debt Advisor Ltd is a British debt advice firm authorised and regulated by the Financial Conduct Authority (FCA), registered on the financial services register under FRN 659920. Its activity consists of offering advice to individuals and business owners struggling to meet their payments, and administering both formal and informal debt solutions. The company presents itself as a commercial organisation: the initial consultation is free of charge, but if the client decides to enter one of the solutions it manages, fees apply that vary depending on the type of solution and are explained on a personalised basis.

Debt solutions it manages

The range of solutions is aimed at residents in England, Wales and Northern Ireland, and covers the following routes:

• Individual Voluntary Arrangement (IVA), a legal agreement with creditors.
• Bankruptcy.
• Debt Management Plans (DMP), which are informal.
• Debt consolidation.
• Debt Relief Order (DRO).
• Debt Respite Scheme, known as "breathing space", which grants 60 days without creditor action or contact while options are assessed.

For residents in Scotland, where the legal framework is different, the company can refer the client to a provider specialising in Scottish solutions, such as the Protected Trust Deed, the Debt Arrangement Scheme or Sequestration.

Advice process and client profile

The first step is an advice call in which an experienced advisor analyses the client's situation and presents the full range of available solutions, explaining the features, benefits and risks of each one. The conversation is confidential and without obligation, and the company stresses that the initial consultation incurs no charge. If the client opts for a solution managed by The Debt Advisor, fees apply and the decision may affect their credit rating.

The firm serves both individuals and business owners. Its team of advisors works from the Manchester office and, according to its own presentation, has resolved complex debt cases over a period of twenty years.

Tools and resources for the user

The website includes a help request form and an indicative questionnaire that, based on the total amount of debt, the number of creditors, employment status, residential status and region of residence, suggests the most suitable route. When the profile corresponds to a debt of less than £2,000 with a single creditor, the system recommends contacting Money Helper, a public body providing free advice. The company also refers to guides from the Insolvency Service, the Scottish government and the Northern Ireland authorities for further information.

Transparency and service warnings

The firm warns that payments retained to manage a solution may worsen arrears with creditors and that some solutions involve debt write-off, while others do not. It also reminds that creditors are still legally required to send periodic statements under the Consumer Credit Act 1974, even when an agreement has been reached, and that debt management plans, being informal, do not prevent creditors from claiming payments or taking legal action.

Corporate details

The Debt Advisor Ltd has its registered office at 18-22 Lloyd Street, Manchester, United Kingdom, M2 5WA, and is registered with company number 06248441. The Financial Ombudsman Service acts as the arbitration body for unresolved complaints between regulated firms and their clients.

Location and contact

18-22 Lloyd Street, Manchester, M2 5WA · Phone: 0161 868 2500 · Email: info@thedebtadvisor.hubsolv.com