Malpas Farm Shop

Malpas Farm Shop, a traditional butcher with online sales in Cheshire

Malpas Farm Shop is a family-run butcher located in Malpas, in the English county of Cheshire. The shop combines a traditional butcher's counter with a farm produce shop and an online sales channel that allows both in-store collection and home delivery to various areas of the UK. The business presents itself as having over a hundred years of history.

British beef and Welsh lamb at the heart of the range

The range is organised around four main meat families: British beef, Welsh lamb, pork and poultry. The company states that it selects meat from trusted British producers and sources locally where possible; Welsh lamb sits alongside British beef and pork and carefully chosen specialities from other origins. According to the shop, provenance is indicated on each product.

As well as individual cuts, the catalogue includes meat boxes and mixed hampers. Highlights include a Sunday roast bundle made up of 3.5 kg of British beef and 2.5 kg of pork loin, as well as specific cuts such as ribeye steaks supplied frozen or centre-cut fillet chateaubriand.

Food, wine and pet supplies

Alongside meat, the shop brings together other categories typical of a farm shop: gift hampers, wine, larder products, condiments and pet supplies. The site also has a recipes and editorial section, and offers gift cards.

Delivery, collection and keeping your order

The company ships via DPD courier and applies different rates depending on the destination. Standard delivery costs £7.99 for orders under £100 and is free from that amount for eligible addresses, excluding gift vouchers. The Scottish Highlands, islands, Isle of Wight and Isles of Scilly have a specific rate of £27 below £100 and £19 from that threshold. The shop does not currently deliver to Northern Ireland and recommends confirming postcode coverage before placing an order.

Orders placed from Sunday to Thursday are typically processed the following day and sent with next-day delivery, using a morning courier service after preparation and dispatch. The company warns that busy periods may extend lead times and that the delivery date chosen during checkout is not guaranteed.

In-store collection is available: orders are usually ready from 11:00 the following day, with specific instructions for Saturday orders, and the customer receives an email when the order is ready for collection. Deliveries travel in insulated boxes with ice packs, and the company stresses the importance of unpacking promptly and following the storage instructions on each label. Not all products are fresh: some are supplied frozen and this is indicated in the corresponding description.

Customer service and resolving issues

The site details the procedure for incomplete or incorrect orders: the customer must provide the order number and details of the affected item, and a photograph of the product received and its label helps to review the case. Tracking notifications are provided by DPD when the order is prepared and when it reaches the local depot.

Location and contact

Beechcroft, Malpas, SY14 8JQ · Phone: 01948 820528 · Email: office@malpasfarmshop.co.uk