Mobile Street

Mobile Street, device repair in the southeast of England

Mobile Street is a chain of phone and consumer electronics repair shops with a presence in Maidstone, Sittingbourne, Ashford, Sheerness and Sevenoaks. The company presents itself as a local specialist in mobile phone repair and accessory supply, and states it was established in 2005. Its activity combines the repair of faulty devices with the buying and selling of used or faulty equipment.

Devices and faults they handle

The workshop works with mobile phones (iPhone and smartphones), tablets (iPad and similar), computers (Mac, desktop and laptop), smartwatches and video game consoles. Among the interventions detailed on the website are the replacement of cracked screens or screens with distorted images, charging port repair, fixing microphones and speakers that do not work or sound muffled, repairing the home button and power button, replacing front or rear cameras and changing batteries that discharge quickly, are swollen or need servicing.

For computers, the catalogue includes screen repair, power connector replacement, keyboard replacement, internal cleaning, fan replacement, battery replacement and hardware and software installation. They also handle HDMI port replacement, hard drive repair, power supply and optical drive repair, as well as SSD upgrades when the device is running slowly.

Buying and selling devices

In addition to repair, Mobile Street buys used or faulty devices, pays cash the same day and accepts equipment as part of the payment for a new one. The company states that the devices it sells have been tested and refurbished by its technicians and include a one-year warranty.

Service and warranties

The firm assures that most repairs are completed in an hour or less and that there is no need to make an appointment, as it tries to keep parts in stock for as many models as possible. All repairs come with a 60-day warranty at no additional cost. The company states it uses premium-grade replacement parts and offers a price guarantee. In its commercial presentation it claims to have repaired more than 20,000 devices and to have 97% satisfied customers.

Accessories and other products

The accessories catalogue includes Bluetooth speakers, replacement cables, long-lasting power banks and vaping supplies. The website also mentions the sale of face masks among the products available in store.

Presence and customer service

The company operates five establishments in the southeast of England and centralises customer service at each branch for quotes and repairs. The testimonials it publishes highlight the speed of service, the prior explanation of the possible risks of each intervention and the relationship between price and result.