United Cars

United Cars, taxis and transfers from Maidstone and Kent

United Cars is a transport company based in Maidstone, in the English county of Kent, operating local taxi services and transfers to airports and cruise ports. The company handles phone bookings 24 hours a day, seven days a week, and also allows journeys to be arranged through its own mobile app for iPhone and Android.

Its activity is organised around three clearly differentiated geographical areas — Maidstone, Tonbridge & Malling and Ashford — each with its own contact number and its own transfer price table. The company presents itself as an operator serving both individual travellers and corporate clients, with options for groups and bulky luggage.

Airport and cruise port transfers

The core of the business is transfers from Maidstone and its surroundings to the main UK airports and to cruise departure ports. The website publishes indicative starting fares, distinguishing between saloon cars and MPVs, and warns that the final price depends on the destination and the vehicle chosen, and that additional charges may apply for airport parking, drop-off fees and waiting time.

Among the airport destinations with published fares are Gatwick, London City, Heathrow, Stansted, Luton, Southend and Biggin Hill. On the maritime side, Southampton Cruise Port, Tilbury Port, Dover Port and Portsmouth Port are included.

Fleet and capacity

The fleet is structured into three categories according to the number of passengers and the volume of luggage. Saloon and estate vehicles carry up to four passengers, with a stated capacity of three suitcases and two holdalls in the saloon, and four suitcases and two holdalls in the estate version. MPVs increase capacity to six passengers, with two luggage configurations: four passengers with six suitcases or six passengers with two suitcases. For groups, the company has eight-seater minibuses with capacity for eight large suitcases and four holdalls.

The company recommends stating the number of travellers and luggage requirements when booking so that the appropriate vehicle can be assigned. Among the models mentioned on the website is the Skoda Superb estate.

Services for businesses and executive travel

United Cars offers business accounts for corporate clients that need recurring travel for teams, visitors and clients. These accounts can be linked to the mobile app using a security code sent to the phone, a process managed from the client account itself. The company also offers an executive travel service aimed at business meetings, client visits and special occasions, subject to vehicle availability.

Booking, tracking and payment

Bookings can be made by phone, through the website or via the app, which allows booking up to three months in advance, tracking the driver's arrival and choosing the payment method. The company maintains an English-speaking call centre for all its customers and accepts the main credit and debit cards.

The company's business hours are 24 hours a day, seven days a week, with no surcharge after midnight except on bank holidays. The contracts and accounts department is open Monday to Friday from 8:00 to 18:00, Saturdays from 9:00 to 17:00 and remains closed on Sundays.

Coverage in Kent

Operations are structured around Maidstone as the main base, with differentiated service for the Tonbridge & Malling area and for Ashford. Each of these areas has its own contact phone number and its own list of transfer prices, confirming a territorial presence spread across west and central Kent.

Offices and locations

Maidstone office: Phone: 01622 321 321

Tonbridge & Malling office: Phone: 01732 430000

Ashford office: Phone: 01233 690000