Chase Heat

Chase Heat, heating and plumbing in Maidstone

Chase Heat is a heating and plumbing services company based in Maidstone, in the county of Kent (United Kingdom). Founded by Duane, a professional with over 25 years of experience in the sector and trained by British Gas, the company works with Gas Safe registered engineers and serves both private homes and rental properties.

Heating and plumbing services

The company's catalogue covers the main needs of a domestic heating system:

• Full central heating installations.
• New boiler installations, including condensing boilers.
• Boiler breakdown and repair.
• Boiler servicing and periodic maintenance.
• Landlord Gas Safety Certificates (CP12).
• General heating and plumbing maintenance.
• Power flushing and radiator services.
• Boiler cover and insurance plans.

On-site quotes and terms of engagement

The company prepares each quote at the property itself and provides it immediately, with a copy by email, without waiting. After assessing the work required, it explains the available options and presents a fixed, transparent quotation, with no hidden costs. For installations, the company states that it requires a 50% deposit upfront to cover materials, with the balance paid on completion. The usual payment methods are credit card or bank transfer.

Installation timescales and waste management

According to the information published, the most common timeframe is one day for a combi swap and two days when converting from a tank system to a combi boiler. The company removes all waste generated by the job, leaves the home clean and does not require the customer to be present throughout the day, provided access can be gained at the start and the property secured safely at the end. As an aftercare service, it offers a cover plan for the maintenance of the boiler and system installed.

Service commitments

Chase Heat presents itself as a company that combines technical precision and customer care. Among its commitments, it states that it arrives at the agreed time, communicates clearly and honestly, carries out work safely and professionally, treats every property with respect and takes pride in the quality of its workmanship. The company states that it has rapid-response teams for emergencies and Gas Safe registered engineers with decades of combined experience.

Service area

Its activity is centred on Maidstone and the surrounding area, in the county of Kent, with an address at 8 Old Trafford Close, Maidstone ME16 0HT.

Location and contact

8 Old Trafford Close, Maidstone ME16 0HT · Phone: 01622 391861