Technology device repair services · Lymington, Hampshire, United Kingdom

New Forest Device Repairs

Family-run repair shop for phones, tablets, laptops and consoles in Lymington, with online guide prices and a mail-in repair service.

About New Forest Device Repairs

New Forest Device Repairs: device repair in Lymington

New Forest Device Repairs is a family-run repair workshop located in the centre of Lymington, in the New Forest area (United Kingdom). It opened in 2019 and serves both individuals and local businesses. Its activity focuses on repairing mobile phones, tablets, laptops and video game consoles, with brands such as iPhone, iPad, MacBook, Samsung and PlayStation among those mentioned.

The workshop presents itself as an independent alternative, with clear pricing before any work begins and a prior diagnostic when the fault is not identified. The company states that the warranty varies depending on the type of repair and that for many services it can be up to 12 months.

Devices and types of repair

The offering covers the following categories of devices and faults:

  • iPhone: screens, batteries, charging ports, cameras and other common faults.
  • Android phones: Samsung, Google Pixel and other supported smartphones.
  • Tablets and iPad: screen, battery, charging and other repairs when parts are available.
  • Laptops and MacBook: screens, batteries, charging, storage, software and hardware faults.
  • Computers: Windows problems, SSD and RAM upgrades, tune-ups and desktop faults.
  • Consoles: PlayStation, Xbox and Nintendo Switch, including HDMI and power faults.

Among the most requested services are screen replacement (cracked, black, flickering or unresponsive), battery replacement (fast drain, poor health, shutdowns or swelling), charging port repair, data recovery from drives and supported USB media, specialist HDMI port repair for PlayStation 5 and Windows reinstallation.

Repair process and estimated timescales

The workflow starts with an online enquiry: for common repairs, the customer can get an estimated price in under 60 seconds. If the fault is not clear, the workshop states that a diagnostic may be required. Once parts availability is confirmed, they tell you whether the device needs to be brought to the workshop or whether a component needs to be ordered. When the device is checked in, the repair and realistic turnaround are confirmed, and the repair system allows you to track progress and collection.

The timescales offered on the website are estimates and depend on parts and the workshop's workload:

  • Phone battery: around 30-45 minutes once checked in.
  • Phone screen: around 45-90 minutes once checked in.
  • Tablet screen: often between 2 and 4 hours, depending on parts and workload.
  • Laptop screen: usually between 1 and 3 days, depending on parts and the type of job.

No appointment is required for most repairs. The customer can save or send the quote, or use the reminder option to choose the day they plan to come in.

Coverage and mail-in service

The workshop is based in Lymington and serves customers from across the New Forest area, including Bournemouth and Southampton. For those further away, it offers a mail-in repair service that allows you to send the device without travelling.

Warranty and work philosophy

The company states that most repairs include a warranty, with up to 12 months on many parts and labour repairs. The exact duration depends on the repair and the type of part, and is confirmed before work begins. The workshop presents itself as a repair option instead of replacement, with the aim of reducing electronic waste, and emphasises the use of quality parts, careful assembly and post-repair testing to verify the device is working.

Location and contact

Phone: 07410381247 · Email: nfdrepairs@gmail.com · Opening hours: Monday, Wednesday, Thursday and Friday: 10:00-17:00; Saturday: 10:00-15:00

In brief

Repair of mobile phones, tablets, laptops and consoles