Airport Parking Bay

Airport Parking Bay: authorised meet & greet parking at Luton Airport

Airport Parking Bay is a meet & greet parking provider operating at Luton Airport (United Kingdom). The company presents itself as an authorised airport operator and carries out vehicle drop-off and collection at Level 3 of Car Park 1, inside the terminal, rather than in the short-stay zone or on the public road. The service is available 24 hours a day, 7 days a week, including bank holidays.

How the service works

The process begins with an online booking, which generates an instant email confirmation with contact details and instructions for reaching Level 3. On the day of departure, the customer drives to Car Park 1, Level 3, where a uniformed driver meets them, verifies the booking and carries out a vehicle condition check. From that moment, the car is taken to a secure facility outside the airport. The customer walks to the terminal, less than three minutes from the handover point, with no need for a shuttle bus. On return, the customer calls from baggage reclaim and the vehicle is ready and waiting at Level 3.

Handover at Level 3 and storage

The company insists that the handover point is Car Park 1, Level 3, an authorised location inside the airport, and not the short-stay zone or the kerbside. The vehicle is then stored in a managed and secure car park outside the airport grounds. The company states that this system allows a structured procedure, with document verification and staff available throughout the journey.

Prices and promotions

The site indicates that the service starts from under £40 per booking and that, by booking directly with Airport Parking Bay, you avoid the margin of comparison platforms. The company offers a 20% discount with code APB20, applicable at the time of purchase. In the comparison it publishes, it shows a price of £34 after applying the code for a typical seven-day stay at Luton. It also states that it will match any lower price found for an equivalent authorised meet & greet service at Luton.

Commitments to the customer

• Competitive direct price, with matching of lower rates for comparable services.
• Flight delay cover: the company monitors flights in real time and does not charge a supplement for genuine delays of up to 24 hours; delays of more than 24 hours may be treated as an extended stay.
• 24/7 in-person assistance at Level 3 of Car Park 1, 365 days a year, including Christmas and bank holidays.
• Authorised operator: handover takes place inside the official airport car park, not on the public road.

Meet & greet versus park & ride

The company compares its service with park & ride: in its proposal, the driver meets the customer at Level 3, the walk to the check-in desk is less than three minutes and there is no shuttle wait. It points out that park & ride requires you to park yourself and wait for a bus that can take between 20 and 40 minutes per journey, with frequencies of 20 to 30 minutes and no fixed meeting point. According to its comparison, park & ride may appear cheaper before adding transfer costs.

Frequently asked questions and contact

The site answers questions about the handover point, authorised operator status, collection on landing, availability for early morning or night flights and how delays are handled. The company states that its team can be reached by phone 24/7 and that contact details are included in the booking confirmation. The service is marketed under the Airport Parking Bay brand and the domain airportparkingbay.co.uk.

Hours: 24 hours a day, 7 days a week, including bank holidays