Infinity Home Improvements

Infinity Home Improvements: windows, doors and conservatories in Reading and London

Infinity Home Improvements is a British company specialising in the installation of windows, doors and conservatory rebuilds, operating in Reading with an office in London. It trades under the company name Infinity Organisation LTD and markets its products under the Emerald line.

Product catalogue

The range is organised into three main families:

• Windows: uPVC casement, uPVC tilt and turn, and an aluminium range.
• Doors: made-to-measure composite doors, presented as a secure and stylish option for the home.
• Conservatories: rebuild service for existing conservatories.

The company markets these ranges under the names Emerald Window System, Emerald Doors and Emerald Conservatory Rebuilds.

Ordering and installation process

The first contact is by phone: a marketing manager confirms a date and time for the consultation. During that initial conversation, the colours and designs that interest the customer are discussed in order to establish requirements and send the right samples. The visit includes measuring up to determine detailed requirements. The company states that it offers its own design and installation service.

Manufacturing and quality control

According to the company, the range is designed, manufactured and tested by HL Plastics at its extrusion facility in Derbyshire, UK. The products are presented as lead-free, energy efficient, recyclable and easy to transport. The factory holds ISO 9001 accreditation and the products undergo testing to verify robustness and durability.

Guarantee and stated benefits

Infinity Home Improvements offers a ten-year guarantee on the works against faulty materials and workmanship after installation, covering frames, mechanical parts and sealed units. The company states that its energy-efficient windows and doors reduce heating bills, eliminate draughts, make maintenance and cleaning easier and improve home security.

Office and customer service

The company has an office in London and handles enquiries by phone and email. The website states that the quote is quick, easy and free.

Location and contact

124 City Road, London, EC1V 2NX · Phone: 0203 983 7390 · Email: info@infinityhomeimprovements.co.uk