Vortex Harmain Travels

Vortex Harmain Travels: Umrah packages for UK pilgrims

Vortex Harmain Travels is a London-based travel agency that organises pilgrimage packages to Makkah and Madinah for UK residents. The company presents itself as a specialist in Umrah and Hajj and states it has served more than 20,000 pilgrims over more than four years. Its offering combines flights, visas, accommodation and private transfers in a single service, with personalised support before, during and after the journey.

Package categories by hotel rating

The catalogue is organised into three main collections based on hotel rating:

• 5-star (Premium Collection): accommodation such as Pullman Zamzam, Anjum Hotel, Sheraton Jabal Al Kabba, Hilton Makkah Convention Hotel, InterContinental Dar Al Hijra and Dar Al Taqwa Hotel. Prices start from £800 for 7 nights and reach £1,400 for 20 nights.
• 4-star (Comfortable Collection): options such as Al Massa GRAND, EMAAR GRAND, AL Ebaa Hotel, DoubleTree by Hilton Makkah, Voco Makkah by IHG, Saja Al Medina Hotel, Emaar Al Mektan and Durrat Al Eiman Hotel. Prices start at £665 for 7 nights and go up to £1,100 for 20 nights.
• 3-star (Essential Collection): accommodation such as EMAAR ANDALUSIA, AL KISWAH TOWER, Al Kiswah Towers Hotel, Emaar Worth Elite Hotel, Artal Taibah Madinah, ZAHA AL MADINAH, EMAAR TAIBA, Grand Plaza Al Maqam and Zaha Al Munawwarah Hotel. Prices start at £490 for 7 nights and rise to £1,050 for 20 nights.

In addition to these categories, the agency offers specific packages for September and October, as well as options for individual travellers (Solo Umrah) and groups (Group Umrah). It also sells packages departing from various UK cities: London, Birmingham, Manchester, Bradford, Leeds, Glasgow, Bristol, Cambridge, Edinburgh, Liverpool and Newcastle.

Services included in the packages

According to the information on the website, Vortex Harmain Travels packages include return flights to the Kingdom of Saudi Arabia, visa processing (Umrah, Hajj and tourist), accommodation in 3- to 5-star hotels near the holy sites, and private transport between airports, hotels and holy places. The company also offers dedicated assistance throughout the journey and a 24/7 support service before, during and after travel.

Stays in Makkah and Madinah

The agency details the distribution of nights between the two holy cities in each package. In Makkah, hotels are selected for their proximity to Masjid al-Haram, while in Madinah priority is given to closeness to Masjid an-Nabawi. The 7-night packages usually split 4 nights in Makkah and 3 in Madinah; the 10-night packages, 5 and 5; the 12-night packages, 6 and 6; the 15-night packages, 7 and 7 or 8 and 7; and the 20-night packages, 10 and 10. The company states that it arranges hotels within walking distance of the mosques so that pilgrims can devote their time to religious practices.

Protection and credentials

Vortex Harmain Travels notes that it is ATOL protected, which implies financial cover for travel, and that it holds IATA registration. The company highlights that its UK base allows it to offer local support and quick responses, and states that its guides are experts and knowledgeable about Umrah. It also emphasises that packages include clear details with no hidden charges.

Booking process and customer service

The website allows you to request a personalised quote by indicating preferences such as the month of travel, hotel rating, number of travellers, departure city and duration of the trip. The company offers the possibility of continuing the conversation via WhatsApp to finalise the booking. For direct enquiries, it provides a phone number and a contact email address.

Location and contact

5 Heath Court, 28 Hollybush Hill, E11 1SA, London, United Kingdom · Phone: +44 20 3504 6077 · Email: info@vortexharmaintravels.co.uk