TripOnAir.co.uk

TripOnAir.co.uk, a London-based travel agency

TripOnAir.co.uk is a UK travel agency operating from 128 City Rd, London. It presents itself as a British travel partner that designs personalised itineraries and sells flights, holiday packages and cruises, with customer support available 24 hours a day. The company states it holds ATOL and IATA accreditation and claims that all flight bookings and packages including flights have full financial protection through ATOL, backed by the UK Civil Aviation Authority (CAA).

Flights and holiday packages

The agency's catalogue combines cheap flights departing from the UK with packages organised by type of experience. Among the categories shown on the site are city breaks, beach holidays, all-inclusive, theme parks, family trips and multi-city routes. The company also sells cruises and luxury travel, as well as managing group bookings.

The published packages include accommodation, breakfasts, entry fees and local transfers. Some examples that appeared on the site are a 19-day/18-night tour of Vietnam, Cambodia and Kuala Lumpur; a 3-day/3-night trip to Disneyland Paris; a 5-day/4-night stay on the Naples coast; a 12-day/11-night tour of Malaysia with the Cameron Highlands and Singapore; a 6-day/6-night itinerary linking Iceland with Niagara Falls; and a 12-day/12-night tour of Japan and South Korea. The prices per person shown at the time of analysis ranged from £329 for the Disneyland Paris package to £2,249 for the Southeast Asia tour.

Destinations and flight deals

The agency structures its offering by region and country. In Africa, Mauritius, Senegal, Accra, Cape Town, Lagos, Nairobi and Mauritius appear; in Canada, Toronto, Vancouver and Montreal; and in Asia, the Philippines and Sri Lanka. City breaks and beach getaways include destinations such as Iceland, Krakow, Prague, Amsterdam, Budapest, Tenerife, Naples, Malta, Malaga and Gran Canaria.

The site showed specific flight deals with reference prices per person, such as Dubai-Mumbai from £999, London-Madrid from £694, Dubai-New York from £1,500, London-Paris from £935 and Dubai-Singapore from £531. Each deal includes an enquiry form with one-way or return options, departure and return dates, number of adults, children and infants, cabin class (economy, premium economy, business or first) and approximate budget.

Personalisation and flexible bookings

The company allows tailor-made holiday packages to be configured according to preferences, budget and dates, through its flight and holiday specialists. According to the published information, bookings can be made with low deposits and instalment payment plans; for holiday packages, the initial deposit starts from £29. The agency also offers price matching if the customer finds a cheaper deal.

Customer support and payments

TripOnAir.co.uk states that it provides support 24 hours a day, seven days a week, for bookings, amendments and travel queries. Online payments are made with 3D Secure verification and bank transfer is also accepted via a secure payment link, with immediate issue of receipt and invoice. The agency maintains a newsletter with flight deals and promotions, which can be subscribed to through its contact form.

Track record and ratings

The company claims over 35 years of experience in the sector and more than 50,000 travellers served, with an average rating of 4.9 stars according to the data shown on its website. Its presentation states that it has been operating since 2015 and covers more than 120 destinations. The site includes customer testimonials highlighting the organisation of the trips, airport transfers and the balance of the itineraries.

Location and contact

128 City Rd, London EC1V 2NX · Phone: +44 20 4615 5959