Travel Cart UK

London travel agency specialising in flights and pilgrimages

Travel Cart UK is a London-based travel agency that presents itself as a resource for finding cheap flights, hotels, holidays and Umrah packages. The company states that it allows you to compare more than 800 airlines, both traditional and low-cost, and that it covers more than 9,000 destinations worldwide.

Its offering is aimed at backpackers, couples and families, and includes luxury travel, corporate travel and entertainment-focused trips. The agency claims to maintain partnerships with airlines and accommodation providers on a global scale to negotiate competitive prices on flights and holiday packages, with particular attention to departures from London.

Booking services

The agency structures its activity into four main areas:

• Flight booking: searching and comparing flights to book the most economical option to any destination.
• Hotel booking: proposing accommodation tailored to the client's budget anywhere in the world.
• Holiday booking: designing and suggesting holiday packages according to the traveller's preferences.
• Hajj and Umrah: 3, 4 and 5-star pilgrimage packages for travellers departing from the UK.

Hajj and Umrah packages

The company presents itself as a pilgrimage agency for UK pilgrims and details several aspects of its operations in Saudi Arabia. It offers direct and indirect flights from any UK airport to Saudi Arabia, comparing and booking the most economical options.

The agency claims to have IATA-certified experts who guide pilgrims in choosing the departure airport, flights, hotels and stopovers. It states that it works with more than 750 3, 4 and 5-star hotels in the vicinity of the Haram, with availability on any date and month of the year and for different budgets.

Regarding booking, it notes that it allows you to plan Umrah in advance or at short notice, from advance bookings to last-minute deals, thanks to its partner hotels and airlines. It also organises public and private transport in Saudi Arabia, with punctual transfers from the airport to the holy cities, including Ziyarats.

Umrah packages range from economy options to business class, with durations of between 4 and 21 days, and are available throughout the year, from January to December.

Published flight deals

The agency's catalogue shows departure fares from London to various destinations, with starting prices indicated in pounds sterling:

• London–Zimbabwe: from £625.00
• London–Accra: from £409.00
• London–Lagos: from £419.00
• London–South Africa: from £469.00
• London–Pakistan: from £529.00

The website also mentions routes and destinations such as India, Thailand, the Philippines, the United Arab Emirates, Malaysia, Pakistan, Ghana, Nigeria, Zimbabwe, South Africa and Umrah, and includes a flight search engine with filters by departure and arrival airport, dates, class (economy, business, first and premium economy), number of passengers (adults, children and infants), trip type (one way or return) and direct flights.

Financial protection and guarantees

The company highlights that flight bookings and flight-inclusive holidays on its website are financially protected by the ATOL scheme. It notes that some bookings do not have that protection and that, at the time of booking, it confirms which cover applies. Bookings protected by ATOL receive an ATOL certificate; in cases of part payment, the flight booking is also protected. The agency warns that, if a certificate does not reflect all the trip segments, the omitted segments are not covered by ATOL.

In addition, the company claims to have ATOL and IATA protection and offers a lowest fare guarantee, with the possibility of amending the booking as many times as desired. It states that calls may be recorded for training and quality purposes.

Customer service and operations

Travel Cart UK presents itself as an agency with round-the-clock availability to assist its customers, in contrast to other agencies. It recommends contacting its experts in advance to get the best fares, since, it notes, the cheapest tickets are usually obtained by booking early. The agency also offers call-back and quote comparison services through its website.

Location and contact

71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ · Phone: 020 3545 0985 · Email: flights@travelcartuk.co.uk