Luxe Travels

Luxe Travels, a London-based travel agency

Luxe Travels is a travel agency based in London that sells holiday packages, flights, cruises, hotel stays and tours across destinations in Europe, the Americas, Asia, Africa and Oceania. The company presents itself as a specialist in tailor-made travel and in organising personalised experiences, with dedicated attention from the first contact through to the return.

Types of travel it sells

The agency's catalogue covers a wide variety of holiday styles. The categories it offers include the following:

• All inclusive holidays
• City breaks
• Beach holidays
• Formula 1 Grand Prix packages
• Family holidays
• Ski holidays
• Last minute holidays
• Honeymoon holidays
• Adventure holidays
• Escorted holidays
• Multi-centre holidays
• Ultimate luxury holidays
• Adult only holidays

Destinations available

The agency sells stays and tours in destinations across several continents. Among the destinations featured on its website are Dubai, the Maldives, Sri Lanka, Japan, Bali, Singapore, Thailand, Vietnam, Australia, New Zealand, Malaysia, Iceland, Italy, France, India, Indonesia, the Philippines, South Africa and South Korea. The company also offers cruises and flights as standalone services.

Examples from the tour catalogue

The agency's catalogue includes specific options with per-person prices published at the time of analysis. These include a five-night cruise from Bergen (Norway) through the Norwegian fjords, a seven-night Mediterranean cruise from Barcelona to Rome, a five-night cruise from Miami to the Bahamas, a scenic rail journey through the Swiss Alps from Milan with a three-night stay, a three-night break to Disneyland Paris and a three-night trip to Iceland with the Blue Lagoon and the northern lights. The prices shown range from £329 to £749 per person depending on the programme.

Services and booking conditions

The company offers personalised itineraries tailored to each client's preferences, interests and pace, as well as flexible payment plans. It provides customer service 24 hours a day, every day, and states that it works with trusted global suppliers to offer VIP access, private guides and unique experiences. As for bookings, the agency indicates that in most cases it is possible to secure the booking with a minimum deposit, the amount of which varies depending on the type of trip and the partners' conditions; the remaining balance is usually paid between six and ten weeks before departure. Once the booking is confirmed and the deposit paid, the price is locked in, except in exceptional circumstances such as government taxes, fuel surcharges or currency fluctuations, in which case the company undertakes to inform the client and explain the available options.

Protection and trust

The agency states that it has ATOL protection and presents itself as one of the UK's largest selections of worldwide holidays, with a customer rating of 4.9 out of 5. The testimonials on its website highlight the organisation of honeymoons, the smoothness of the booking process and the service received during the trip.

Location and contact

First Floor Office, 3 Hornton Place, London. W8 4LZ, United Kingdom · Phone: 0203-980-7444