Flywatchers

Flywatchers, online travel agency based in London

Flywatchers is an online travel agency established in London that presents itself as a specialist in searching for and booking cheap flights. The company operates through its website flywatchers.co.uk and offers customer support 24 hours a day, every day of the week. According to its own presentation, since its launch it has assisted more than half a million travellers and works with leading airlines to provide access to more than two million flights annually.

Booking and travel planning services

Flywatchers' main activity is the comparison and booking of international flights. Its platform allows users to search for one-way, return and multi-destination tickets, with filters by price, duration or airline. In addition to flights, the agency states that it offers packages combining flights, hotels and experiences, as well as tailor-made itineraries prepared by its travel agents.

Among the services detailed on the website are:

• Real-time flight comparison across hundreds of airlines.
• Price alerts to notify when fares drop on selected routes.
• Expert advice and tailor-made itinerary planning.
• 24/7 customer support by phone.
• Booking of economy, premium economy, business and first class.

Destinations and airlines

The catalogue of destinations promoted by Flywatchers covers North America, South America, the Caribbean, Asia, Oceania and Africa. Among the cities and countries mentioned in its offer are Australia (Sydney, Melbourne, Adelaide, Brisbane, Gold Coast), New Zealand (Christchurch, Auckland), Fiji, Bali, Phuket, Bangkok, Singapore, Cambodia, Hong Kong, Beijing, Tokyo, Mumbai, Goa, New York, Los Angeles, Las Vegas, Washington, Orlando, Chicago, San Antonio, San José, San Francisco, Florida, Fort Lauderdale, Miami, Mexico, Boston, Philadelphia, the Maldives, Johannesburg, Cape Town, Lagos, Accra and Banjul, among others.

The agency works with airlines such as Qatar Airways, Emirates, British Airways, Lufthansa, Air France, American Airlines, Delta and United Airlines, according to the information published on its website.

Company profile and track record

Flywatchers defines itself as an independent online travel agency, without affiliation to airlines or other third-party brands. The company declares more than six years of experience in the sector and a company registration number 14100185. Its headquarters are located at 167-169 Great Portland Street, fifth floor, in London, postcode W1W 5PF.

The company claims to have more than 1,532 reviews from satisfied customers and an average rating of five stars, although this data comes from its own presentation and has not been independently verified.

Customer support and advice

Flywatchers' team of agents is available seven days a week, Monday to Sunday, to handle enquiries and manage bookings. The company highlights smooth communication with the customer and personalised advice as part of its working method. For official guidance on safety, local laws and passport or visa requirements, the website refers to the guidance of the UK Foreign, Commonwealth & Development Office (FCDO).

Location and contact

167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom · Phone: 020 3757 1212 · Email: sales@flywatchers.co.uk · Hours: Customer support 24 hours a day, seven days a week (Monday to Sunday).