Rocket Car Recovery

Rocket Car Recovery: 24/7 roadside assistance coordination in the UK

Rocket Car Recovery LTD operates as a vehicle recovery coordination service working with a network of approved local partners across the UK. The company does not carry out the assistance directly; instead, it identifies and dispatches the nearest available recovery operator, manages communication with the customer, and oversees the service through to completion. Its approach centres on a single call that covers everything from dispatch to resolution, with 24-hour availability and an estimated arrival time of 30 to 60 minutes in most areas.

Recovery and roadside assistance services

The service range covers the most common incidents that leave a driver stranded at home, on the roadside, or on the motorway:

• Breakdown recovery: approved drivers attend the location where the breakdown has occurred, diagnose the problem, and offer the necessary recovery options to get the vehicle back on the road safely.
• Jumpstart: jumpstarting service with the necessary equipment, whether at home, at work, or on the public highway.
• Fuel delivery: petrol supply so the driver can reach the nearest service station and continue their journey.
• Mobile tyre fitting: tyre replacement at home, at a business, or on the hard shoulder, without the need to go to a garage.
• Car towing: transport of the vehicle to a repair garage or another destination, with safe and punctual delivery.
• Battery service: battery assessment and replacement with a new one if necessary.

How the assistance process works

The process described by the company is structured in five steps. First, the customer contacts the UK-based coordination team. Next, the nearest approved recovery partner is identified and dispatched, and the customer is informed of the most economical quote available. The driver's arrival is then coordinated, and the customer is kept informed until the service is completed. Payment of the remaining amount, after deducting the initial deposit, is made upon completion of the job. Finally, before leaving, the vehicle is checked to ensure it is safe and operable, and advice is offered on any additional repairs that may be required.

Coverage and service areas

The company states that it works with a network of approved and experienced recovery partners across the UK. Among the areas it mentions are Bristol, London, Birmingham, Leeds, Nottingham, Manchester, Sheffield, Bradford, Leicester, Liverpool, Luton, and Peterborough. Availability is continuous, 24 hours a day, seven days a week, including weekends and night-time hours.

Corporate profile

Rocket Car Recovery LTD is registered in England and Wales with company number 15144668. Its registered office is at 85 Great Portland Street, First Floor, London W1W 7LT. The company presents itself as a coordination service working with approved local operators, with clear pricing and direct communication with the customer.

Location and contact

85 Great Portland Street, First Floor, London W1W 7LT · Phone: 0330 027 0172 · Hours: Open 24 hours, seven days a week