Carrot Cars

Carrot Cars, chauffeur and airport transfer service in London

Carrot Cars is a London private hire transport company with drivers that has been operating since 2009. It presents itself as a premium minicab service aimed at both corporate and private clients, with coverage for all London postcodes and transfers to and from any airport in the city, subject to availability. The company operates 24 hours a day, 365 days a year.

Transport services

The offering is structured into several options: airport transfers, bookings by the hour, recurring journeys and corporate or business accounts. The company also accepts trips with small pets and offers baby seats, as well as support measures for passengers with disabilities. It has a zero tolerance policy and established luggage limits.

The company states that it has reduced fares for city airport transfers and that its prices are lower than those of most of its competitors. The service includes real-time flight tracking, complimentary waiting time, meet and greet with a sign and luggage assistance. Bookings can be made through the website or the mobile app, with fixed prices and no meter. According to the company, gratuities are included in the quoted price.

Fleet and drivers

The fleet includes executive vehicles, business vans and SUVs for groups. All drivers and operators receive academy training, according to the company. The vehicles have individual PCO minicab licences and the drivers have been CRB checked. The cars pass the MOT at least twice a year and have special insurance that covers passengers in the event of an incident.

Licences and safety

Carrot Cars operates under operator licence number 06294/02/03, granted by London Taxi and Private Hire (LTPH), formerly the Public Carriage Office (PCO). The company stresses that safety is its priority and that both drivers and vehicles meet the established licensing and vetting requirements.

Bookings and customer service

The company handles bookings and enquiries through its online portal, mobile app and telephone. It maintains a zero tolerance policy and provides information on payment options, permitted luggage and travel with pets or passengers with reduced mobility.

Location and contact

1 Dock Road, London E16 1AH · Telephone: +442070050557 · Email: info@carrotcars.co.uk · Hours: Open 24 hours a day, 7 days a week, 365 days a year.