Maette

Maette, online women's fashion with free shipping

Maette is an online women's fashion store operated by the company SJ ECOM LTD, with its registered office in London (United Kingdom) and company number 16862377. The site is presented in English and offers shipping to several countries, with prices shown in US dollars, euros, and pounds sterling depending on the selected currency. The brand's approach focuses on garments designed for comfort, movement, and everyday wear.

Clothing and footwear catalog

The catalog is organized into two main sections: clothing and footwear. Under clothing are blouses, cardigans and vests, sweaters and knits, jackets and coats, blazers, jumpsuits and sets, pants, dresses, swimwear, and tops and shirts. Under footwear are shoes, sandals, boots, and Mary Janes. The store states that it has 468 products in total and a specific selection of seven footwear styles.

Featured selections and collections

The homepage groups items into sections such as women's bestsellers, best-selling footwear, and best-selling collections, which include dresses, jumpsuits and sets, sandals, and tops and shirts. There is also a wedding season section and an end-of-season campaign with discounts of up to 50%. Among the products shown are long satin dresses with a ruched waist, long chiffon dresses with a V-neck, vest and wide-leg trouser sets, blazer and wide-leg trouser sets, and a long satin dress with a square neck presented as an option for wedding guests. In footwear, highlights include chunky sole loafers, orthopedic lace-up sneakers, slip-on loafers with arch support (Sheila and Vanessa styles), and wedge espadrille sandals with ankle tie.

Promotions and purchase conditions

The site announces a volume promotion: buying two items adds an extra 10% discount, three items 15%, and four items 20%. Shipping is free on all orders, with no minimum purchase, and returns are offered within 30 days. The company states that products are selected with durability in mind and that customer service is handled by real people.

Customer reviews

The website features testimonials from more than 2,800 women, with opinions from cities such as Norwich and Harrogate (United Kingdom), Columbus and Scottsdale (United States), and Edinburgh (United Kingdom). The comments highlight the quality of the fabric, the fit according to the size guide, careful packaging, and customer service management. One customer notes that the size ran a little small and that the exchange was free and easy.

Customer service and contact details

The company handles inquiries about orders, sizes, or suggestions through a contact form and the email info@maette.com, and states that it aims to respond within 24 hours (Eastern Time). The published service hours are Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 8:00 a.m. to 4:00 p.m.

Location and contact

71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom