Pom Pom London

Pom Pom London, leather crossbody bags and accessories since 2015

Pom Pom London is a British brand dedicated to the design and sale of leather crossbody bags and accessories. The company states it has been active since 2015 and places the crossbody bag at the heart of its catalogue, with an offering that combines full-grain leather and a wide variety of colours and finishes.

The company operates mainly through its online store, with free worldwide shipping on orders over £70 and returns within 30 days. Its catalogue is organised by styles, collections and named models, and the brand states it has more than 877,854 happy customers.

Bag styles and collections

The catalogue is structured into several bag styles: Crossbody Mini, Crossbody Large, Crossbody Suede, Shoulder Bags, Occasion Bags, Beach Tote, Messenger, Bucket, Sling, Bum Bags and Wash Bags. These are joined by seasonal and themed collections such as Autumn/Winter, Suede & Quilted Collection, The Textures Edit, Travel Collection, The Icons Collection, Transport for London Collection and Spring/Summer.

Named models include Original City Bag, Original Plus, City Plus, Original Mini, City Mini, City Slim, City Duo, Sunbury, Finsbury, Westminster, Strand, Pelham, Sutton, Chiswick, Portman, Lambeth, Bum Bag, Camden, Eaton, Edgware, Wilmington, Greenwich, Travel Bag, Weekend Bags, Berwick, Lulworth and Wallet Bag.

Accessories, straps and personalisation

The brand complements its bags with fabric straps and gold chains, as well as strap accessories. It also sells Coin Purses, Coin Pouches, Coin & Card Holders, Flat Wallets, Wallet Purses and Card Holders, along with Shopping Totes, Luggage Tags, Passport Holders, Knitwear, Glasses Cases, Keyrings, Hat Clips and a dedicated pet line under the name Pom Pom London Pets. The Executive Collection brings together some of these accessories.

Personalisation is offered as a service within the range, and the website includes a tool to compare bags and help choose the right model.

Promotions and loyalty programme

The site shows varying promotions, such as free worldwide shipping from £70, 40% off bag bundles for one specific day, and two free straps and a free keyring, worth £63, with the purchase of selected bags. These conditions apply at the time of analysis and may change.

The company runs the Pom Pom Perks loyalty programme, which awards points per order, and has a Pre-Loved section. Prices in the catalogue analysed range from approximately £89.95 to £245 depending on the model.

Customer service and international presence

Pom Pom London has customer service teams in the United Kingdom and the United States, with different opening hours for each. The store allows you to select the currency from GBP, AED, AUD, CAD, EUR, SAR and USD, and accepts payment methods such as American Express, Apple Pay, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa.

The brand publishes editorial content in The Journal and sections such as Our Story, Lookbook and Breast Cancer Awareness, as well as offering information on shipping, returns, product care and job opportunities.