Adler Bay

Adler Bay, fashion and footwear for everyday

Adler Bay is an independent clothing and footwear store that entered the market with a stated goal: comfortable, versatile garments able to withstand real days. The company traces its origins to Vancouver and describes its design standard based on everyday conditions such as damp mornings, long commutes and changeable weather, whether on a walk along the Vancouver seawall or a commute across London.

Catalogue: men's fashion, women's fashion, footwear and sunglasses

The store organises its offering into several categories: men's fashion, women's fashion, men's shoes, women's shoes and sunglasses. The collection presented on the site corresponds to 2026 and the catalogue includes a new arrivals section and a best sellers section.

Among the women's footwear references shown in the catalogue are the Penelope Denim Slingbacks, the Penelope Rose Bolted Block Heels, the Avéra Studio Sneaker, the Avéra Bow Mary Jane Loafers, the Penelope Basket Roman Flats and the Avéra Knit Platform Heels. In women's fashion there are garments such as the Alex Ford Microfleece Zip Up and the Ava Lane Knit Sock Boots, as well as the Avéra Bow Mary Jane Pumps.

The sunglasses section brings together models such as Clifford Echo Ray Shades, Odessa 2077 Shades, Clifford Sanford Sport Shades, Clifford Sungaze Square Aviator, Odessa New Age Aviator and Clifford Vintage Narrow Shades.

Shipping, returns and payment methods

The company offers free shipping to customers in the United Kingdom and the rest of the world, and states that it works with local delivery providers such as USPS, Royal Mail, Canada Post and Australia Post. Once the order has been shipped, the customer receives a confirmation email with a tracking link.

The returns policy is 30 days from receipt of the order, provided the item is unworn, with tags attached and in its original packaging. The site also notes that, as a UK consumer, there is a legal right to cancel within 14 days of delivery, applicable in addition to that policy.

Accepted payment methods include credit and debit cards (Visa, Mastercard, American Express), Shop Pay, PayPal, Apple Pay and Google Pay. The page also shows Bancontact, Diners Club and Discover among the available payment methods.

Customer service

The support team handles enquiries about order status and deliveries, product specifications, returns and exchanges, and general enquiries. Customer service hours are Monday to Friday, 9:00 to 17:00 (UK time), with an estimated response time of one to three business days.

Presence and operation

Adler Bay operates as an online store and maintains registered addresses in Vancouver (Canada) and London (United Kingdom). The company also runs a newsletter with early access and exclusive deals for its subscribers.

Locations and premises

Vancouver location: 329 Howe St, Unit #998, Vancouver, BC, V6C 3N2, Canada

London location: 61 Sutherland Rd, London, E17 6BH, UK