GetWeightLoss

GetWeightLoss: telemedicine for weight loss in the UK

GetWeightLoss is an online weight management service aimed at the UK market. The platform combines remote medical consultations, prescription of weight-loss medications, blood tests and nutritional advice, with the stated aim of supporting the patient throughout the entire process. The company presents itself as a service founded by pharmacists and maintains that every consultation is reviewed by UK-registered clinicians, who assess the suitability of the treatment before issuing any prescription.

Available treatments and services

The platform's catalogue is organised around several service lines:

• Weight-loss treatments: the site shows treatments with medications such as Mounjaro, Ozempic and Wegovy, with prices indicated from £88.75 per month. Dispensing is carried out by partner pharmacies.
• Weight-loss blood tests: a biochemistry profile designed to analyse hormone levels, metabolism, thyroid function and possible nutritional deficiencies that may influence weight loss. The price indicated is £89.
• Nutritionist consultation: personalised online nutritional advice, with prices from £69.

The company states that blood tests are carried out through a partner laboratory accredited by UKAS.

Pricing model and contracting

The platform emphasises a model with no introductory discounts, no subscriptions and no tie-ins. According to its presentation, the price shown is the final price, the patient can continue or stop treatment month by month without penalty and there are no cancellation fees. The site indicates that no payment is taken until the user confirms they wish to continue.

Patient care process

The journey begins with an online questionnaire that the user completes in a few minutes. A prescribing pharmacist reviews the information and determines eligibility. If any information is missing or requires clarification, the team contacts the patient before making a decision. Once the prescription is issued, the treatment is sent discreetly, with no names or logos on the package.

The company describes three phases of support: the first six months, focused on initial weight loss; the subsequent stage, aimed at consolidating changes in nutrition and exercise; and long-term maintenance. Ongoing support is offered by email and chat, and scheduled calls can be requested by email. The company states that it does not guarantee results and that prescribing is subject to the clinical decision of the prescriber.

Clinical team and partner pharmacies

The clinical, prescribing and dispensing activity corresponds to partner pharmacies. The site identifies MI Health Ltd (company number 13008704, GPhC premises number 9011648), whose superintendent pharmacist is Imran Tailor (GPhC 2216145), and Berkeley Care Ltd (GPhC premises number 9012873), with Masum Shah (GPhC 2217872) as superintendent pharmacist. Both are listed with dispensing-only services.

The technology platform and the website are operated by KNOSEE Ltd, a company registered in England and Wales with number 16711177 and registered office at 5th Floor, 167–169 Great Portland Street, London, W1W 5PF. KNOSEE Ltd is not a pharmacy and does not provide clinical, prescribing or dispensing services.

Informational content and resources

The website includes a section called Health Hub with articles and news about weight loss, long-term maintenance, breaking through plateaus and when to seek professional help. It also offers content organised by areas such as nutrition, exercise, stress and sleep.

Transparency and disclaimers

The company warns that the information on the site is for guidance only and does not replace a consultation with a healthcare professional. Completing the questionnaire does not guarantee that a prescription will be issued and results are not assured. It also clarifies that Mounjaro is a registered trademark of Eli Lilly and Company and Wegovy of Novo Nordisk A/S, and that it has no affiliation with or endorsement from these manufacturers.

Location and contact

5th Floor, 167–169 Great Portland Street, London, W1W 5PF · Phone: 0330 043 6462 · Email: support@getweightloss.co.uk